---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Follow-up conversations after AI agent execution

# Follow-up conversations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated April 29, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

AI agents continue with follow-up conversations after the AI agent execution is complete.

## Before you begin

Role required: sn_aia_admin

## About this task

When the \[sn_aia.enable_follow_up\] system property is set to true and if there is no record for the agentic workflow created in the Agent properties \[sn_aia_property\] table, then the AI agents continue with the How else can I help you? follow-up message after the agentic workflow execution.

The AI agent conversation doesn't get closed after the execution is complete by
default. If you would like to override the follow-up behavior for your AI agents for a specific agentic workflow, you must create a record in the Agent Properties \[sn_aia_property\] table.

## Procedure

1. Navigate to AllSystem DefinitionsTables and open the Agent Properties \[sn_aia_property\] table.
2. Select New.
3. On the form, fill in the fields.  
   {#aia-follow-up-convsnts__table_p1w_dxp_x2c__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the agent property record for the agentic workflow.For example, <kbd class="ph userinput">follow_up_behaviour</kbd> |
   | Value | Provide the following values as per the requirement: * no_followup_close_conversation: Closes the conversation after the use case is complete. * no_followup_open_conversation: Keeps the conversation open after the use case is complete. |
   | Target table | The table where the target agentic workflow resides: Agentic workflows \[sn_aia_use case\] table. |
   | Target record | The record of the target agentic workflow or AI agent. |
   | Application | The application scope for the agent property record: Now Assist AI agents. |
   [Table 1. Agent Property form]

   {#aia-follow-up-convsnts__table_p1w_dxp_x2c}
4. Select Submit.

*[\>]: and then