--- sourceDocument: Xanadu Enable AI sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # AI Agent Studio # AI Agent Studio {#ariaid-title1} * Release version: Xanadu * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Create, manage, or test AI agents and agentic workflows so that you can create self-executing workflows to help you achieve your business goals. ## AI Agent Studio overview With the AI Agent Studio application, you can create, manage, or test AI agents and agentic workflows all in one place. To enable the agentic AI experience, you must first install Now Assist AI agents. For more information, see [Install Now Assist AI agents](https://servicenow-prod.fluidtopics.net/3IXN94wgQMjG_x5OyfITWQ "Install Now Assist AI agents on your ServiceNow instance to enable the agentic AI experience."). The Overview page has three sections where you can find the information that you must understand, begin, and continue developing AI agents and agentic workflows. When you first go to the AI Agent Studio, tour points are available to guide you through the experience. In the Ready-made agentic workflows and AI agents section, you can find the templates and ready-made AI agents and agentic workflows that you can incorporate as-is or in custom workflows that you create. You can even explore more templates to find the ones that best fit your needs. In the Recent agentic workflows and AI agents activity section, you can find the agentic workflows or AI agents that have been created or configured most recently. On both List views, you can create, duplicate, or delete agentic workflows or AI agents. The tab also includes a link to the AI Agents Dashboard where you can review the details about AI agent usage and performance. The third section is a card to open a modal with a journey checklist that describes the steps to incorporate the AI agents into your workflows successfully and a video that provides an overview of the AI agents and workflows to get you started. Select View steps to open this section. The following example shows the Overview page of AI Agent Studio. Figure 1. AI Agent Studio overview page ## Managing agentic workflows and AI agents From the AI Agent Studio Create and manage page, you can create, duplicate, or manage the existing agentic workflows and AI agents. This page has two tabs, one for agentic workflows and one for AI agents. You can edit the columns of the List view to change what information is displayed. You can also search or filter the Lists to find the agentic workflows and AI agents that you're looking for quickly. By selecting the name of the agentic workflow or AI agent, you can open Guided Setup to configure or reconfigure the agentic workflow or AI agent. The following example shows the AI Agent Studio create and manage page after several Now Assist applications are installed. Figure 2. AI Agent Studio create and manage page ## AI agent testing From the AI Agent Studio testing page, you can test your agentic workflows and AI agents by asking them to complete short tasks that would be part of their more advanced workflows. For example, you could task the Resolve an incident agentic workflow to resolve a specific incident. After the task begins, you can see the AI agent conversation, the AI Agent Orchestrator, and the chain of logic that is used to achieve the task. The following example shows the inputs for a resolve requests agentic workflow on the testing page of AI Agent Studio. Figure 3. AI Agent Studio testing page ## AI Agent Studio settings From the AI Agent Studio Settings page, you can enable Now Assist Guardian for your AI agents. By using Now Assist Guardian, you can configure: * [Offensiveness detection](https://servicenow-prod.fluidtopics.net/0rvduTddQOnxE4gfR30xcg#enable-aia-na-guardian__offensiveness-detection) * [Prompt injection attempt decision](https://servicenow-prod.fluidtopics.net/0rvduTddQOnxE4gfR30xcg#enable-aia-na-guardian__prompt-injection-detection) * [Long-term memory for AI agents](https://servicenow-prod.fluidtopics.net/2a0KjoCqrXUVRrEOnIgNTQ "Make AI agents remember your preference or facts from previous interactions and use memories for more focused conversations.") * [Manage LLMs](https://servicenow-prod.fluidtopics.net/CeX_Pvra2VnN0iqtRm2mKg "Choose the large language model (LLM) service provider for Now Assist AI agents in AI Agent Studio.") {#ai-agent-studio__ul_at5_s5w_dfc} The following image shows the AI Agent Studio settings. Figure 4. AI Agent Studio settings page ## AI Agent Analytics dashboard From the AI Agent Analytics dashboard, you can review the vital statistics about your AI agents and agentic workflows. You can see the data about the number of agents and agentic workflows used, time-to-resolution efficiency gain, and the number of executions. The following example shows the overview page for the AI Agent Analytics dashboard. Figure 5. AI Agent Analytics dashboard overview page