---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Record operation

# Add a record operation to an AI agent {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 10, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a record operation to an AI agent in AI Agent Studio to create, update, look up, or delete records.

## Before you begin

Role required: sn_aia.admin

## Procedure

1. Navigate to AllAI Agent StudioCreate and manageAI agents.
2. Open the AI agent that you want to add a record operation to and navigate to the Add tools and information section.
3. In the Add tool drop-down list, select Record operation.
4. On the form, fill in the fields.  
   {#add-database-op-ai-agent__entry__2}

   | Fields | Description |
   |-|-|
   | Name | Name that you want to specify for your record operation. |
   | Description | Description of the record operation and what it's going to do to assist your AI agent. Note: This description is sent to the large language model (LLM). |
   | Inputs | * Input name: Name of the input for the LLM to use. * Description: Description of the input to give the LLM context. * Value override: Value for the input. If you leave it blank, generative AI fills in the value for you. Note: If the agent uses multiple tools, you can choose to use another tool's output as an input value override. Select the data picker icon (![Data picker icon.]()) to review the available options. |
   | Table | Table that you want to perform the record operation on. |
   | Select operation | * Create record: Requires values for fields in the new record. * Delete records: Requires the conditions to determine which records to delete. * Look up records: Requires the conditions to determine which records to look up, number of results specified, which fields to return, the result order, and the result sort type. * Update records: Requires the values for fields in the updated record and conditions to determine which records to update. |
   | Execution mode | Mode of execution for your selected record operation: * Supervised: Inputs from your live agent are required during the execution of this tool while the AI agent runs. * Autonomous: Doesn't require any input from your live agent during the execution of this tool while the AI agent runs. |
   | Display output | Permission to display the output of the execution in the Now Assist panel or in Virtual Agent: * Yes * No |
   | Processing message | Message to display to users when the tool is running. |
   | Output transformation strategy | Style for the LLM to present the results. * None * Concise * Paragraph * Verbose |
   [Table 1. Add a record operation form]

5. Select Add.  
   A record operation is added in the Record operations list on the Add tools and information page.

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