---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Install Commercial Lines Servicing

# Install Commercial Lines Servicing {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can install the Commercial Lines Servicing (sn_ins_policy_b2b)
application if you have the admin role. The application includes demo data and installs
related ServiceNow® Store applications and plugins if they are not already
installed.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the [Commercial Lines Servicing](https://store.servicenow.com/sn_appstore_store.do#!/store/application/fa6bf294b7133010f907d2a4ae11a919) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

{#install-property-casualty-insurance-commercial-lines-servicing__ul_eph_zdr_1pb}

Role required: admin

## About this task

The following items are installed with Commercial Lines Servicing.

* Plugins
* Store applications
* Roles
* Tables
{#install-property-casualty-insurance-commercial-lines-servicing__ul_gph_zdr_1pb}

For more information, see [Components installed with Commercial Lines Servicing](https://servicenow-prod.fluidtopics.net/GCGMn8G15YkUpJL1lA5PHA "Several types of components are installed with the installation of the Financial Services Commercial Lines Servicing store application, including tables and user roles. The applications also install related plugins and store applications if they are not already installed.").

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find your Commercial Lines Servicing application (sn_ins_policy_b2b) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find
   the application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).
3. In the Application installation dialog box, review the application dependencies.  
   Dependent plugins and applications are listed if they will be installed,
   are currently installed, or need to be installed. If any plugins or
   applications need to be installed, you must install them before you can
   install Commercial Lines Servicing.
   {#install-property-casualty-insurance-commercial-lines-servicing__step-review-dependencies}
{#install-property-casualty-insurance-commercial-lines-servicing__step-review-dependencies}
4. **Optional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
5. Select Install.
{#install-property-casualty-insurance-commercial-lines-servicing__steps_hph_zdr_1pb}

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