---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Financial Services Operations (FSO)

# Financial Services {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Financial Services Operations (FSO) solution helps financial services institutions to reduce costs through automation, improve customer satisfaction, and embed risk and compliance controls across workflows. FSO is a cloud-based digital workflow platform that is purpose-built to solve the unique challenges that banks face.
Use these resources to learn about Financial Services features and plan your implementation.

|-|-|-|
| [Learn and ExploreIntroduction to core concepts and features.](https://servicenow-prod.fluidtopics.net/GhAwrTDWEv5FuYzb9EiLrw "Learn how you can use the ServiceNow Financial Services Operations (FSO) application to help create a seamless experience for your customers, agents, and managers while resolving issues and initiating and fulfilling requests.") | [Data modelFramework for workflow integration.](https://servicenow-prod.fluidtopics.net/RqRe4V1_q6T8~wiIRrLlHQ "Create structured and flexible data models to represent the need across various industries.") | [BankingConfiguration banking solutions.](https://servicenow-prod.fluidtopics.net/UAwTHB9xWpo8K9wU0f3Mqw "Use Financial Services Operations banking suite of applications to improve productivity by avoiding manual processes, information silos, and failures in communication.") |
| [InsuranceManage insurance solutions.](https://servicenow-prod.fluidtopics.net/SN2IsQ3kT5PaEFoOBn9TfQ "Use Financial Services Operations insurance suite of applications to be agile, customer-centric, and responsive in resolving mid-term policy changes and requests.") | [IntegrateAdding extensions and products.](https://servicenow-prod.fluidtopics.net/7obJkmVlebm3tt06XOS38w "Financial Services Operations (FSO) integrations provide seamless client experiences with automated verification and acceptance.") | [Common applicationsShared functionality across modules.](https://servicenow-prod.fluidtopics.net/g7wPcI5gGLaT1WsI6dCApQ "Financial Services Operations (FSO) creates efficiencies through shared services used by multiple applications and workflows.") |
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## See also {#fso-overview__section_lgc_mdw_bwb}

* [Analytics and Reporting Solutions for Financial Services Operations](https://servicenow-prod.fluidtopics.net/RJ2xiHbBLGdJsCNCqA1OHA "The Platform Analytics Solution contains prepackaged Performance Analytics content that you can use with other ServiceNow AI Platform products. The solution provides you with data visualizations that help you to improve your business processes and quantify the value of your self-services.")
* [Process Mining for Financial Services Operations](https://servicenow-prod.fluidtopics.net/xzVUz5RIwLW6puDpWH3hOg "The Financial Services Operations Process Mining Content Pack has preconfigured Process Mining models for Financial Services Operations processes that help analysts and process owners analyze how effective their business processes are.")
* [Developer Guide](https://servicenow-prod.fluidtopics.net/IIqu0yZJSmjKUxCMJ1guyw "ServiceNow Financial Services Operations (FSO) enables financial services institutions (FSIs) to securely automate core operational processes through pre-built digital applications and workflows. FSO connects operations across all departments—front, middle, and back-office—for financial institutions with a single platform.")
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