---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Learn and explore

# Learn about Financial Services Operations and Explore {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn how you can use the ServiceNow®
Financial Services Operations (FSO) application to help create a seamless experience for your customers, agents, and managers while resolving issues and initiating and fulfilling requests.
This video shows a visual overview of the Financial Services Operations applications, demonstrating how they enable financial institutions to securely automate core operations with pre-built digital applications and workflows.

## Get to know Financial Services Operations {#exploring-fso-apps__section_hcq_d11_m5b}

FSO is designed to connect your front, middle, and back office agents using streamlined workflows on a single, secure platform.  
Key features of the FSO include:

* Digitize and automate your banking and insurance processes.
* Implement a centralized data model to ensure coordination across front, middle, and back office functions.
* Connect seamlessly across departments.
* Leverage advanced case management and workflows to efficiently delegate and resolve issues across departments.
* Offer a single platform for managing various financial operations including payments, loans, and compliance.
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## Additional resources for Financial Services Operations {#exploring-fso-apps__section_eqt_fq3_ftb}

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| Learn more about Financial Services Operations | ServiceNow resources |
|-|-|
| ServiceNow®Financial Services Operations helps financial services institutions reduce costs through automation, embed risk controls, and improve customer satisfaction through visibility, asset control, and best-in-class security. | [Financial Services Operations (FSO) for Implementers](https://learning.servicenow.com/lxp/en/financial-services/financial-services-operations-fso-for-implementers?id=learning_path_prev&path_id=7bc8297287c47c50ed3b74c9cebb352a) |
| ServiceNow®Financial Services Operations helps financial services institutions reduce costs through automation, embed risk controls, and improve customer satisfaction through visibility, asset control, and best-in-class security. | [ServiceNow Community site](https://www.servicenow.com/community/fso/ct-p/financial-services-operations) |
| ServiceNow®Financial Services Operations helps financial services institutions reduce costs through automation, embed risk controls, and improve customer satisfaction through visibility, asset control, and best-in-class security. | [Developer Guide](https://servicenow-prod.fluidtopics.net/IIqu0yZJSmjKUxCMJ1guyw "ServiceNow Financial Services Operations (FSO) enables financial services institutions (FSIs) to securely automate core operational processes through pre-built digital applications and workflows. FSO connects operations across all departments—front, middle, and back-office—for financial institutions with a single platform.") |
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