--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/delta-washingtondc-xanadu Release : - xanadu ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xw bundleId : - delta3xw --- # Combined Sidebar release notes for upgrades from Washington DC to Xanadu # Combined Sidebar release notes for upgrades from Washington DC to Xanadu {#ariaid-title1} * Release version: Xanadu * * Updated June 16, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Sidebar from Washington DC to Xanadu. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Sidebar release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Sidebar to Xanadu Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-sidebar-summary__entry__2} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## New features Between your current release family and Xanadu, new features were introduced for Sidebar. {#dfrn3-sidebar-summary__entry__8} | Release | Release notes | |-|-| | Washington DC | Participant suggestions : Sidebar displays a list of participants who may be helpful in solving a customer's issue in the existing conversation. | | Xanadu | [Add user groups to Sidebar discussions](https://www.servicenow.com/docs/access?context=using-sidebar&family=xanadu&ft:locale=en-US) : In addition to individual users, you can now add user groups to Sidebar discussions. [Use Sidebar on Mobile Platform for agents](https://www.servicenow.com/docs/access?context=exploring-sidebar&family=xanadu&ft:locale=en-US) : If you're an agent, use Sidebar, which is now available on the Mobile Platform. [Create Sidebar discussions on all record types](https://www.servicenow.com/docs/access?context=exploring-sidebar&family=xanadu&ft:locale=en-US) : Create Sidebar discussions on all record types, and not just on interaction and task-based records. [Use different expert finder services in Sidebar](https://www.servicenow.com/docs/access?context=configure-sidebar&family=xanadu&ft:locale=en-US) : Use different expert finder services depending on where you access Sidebar from. [Use the chat summarization quick action](https://www.servicenow.com/docs/access?context=using-sidebar&family=xanadu&ft:locale=en-US) : Generate a chat summarization by using a quick action. | [ ] ## Changes Between your current release family and Xanadu, some changes were made to existing Sidebar features. {#dfrn3-sidebar-summary__entry__14} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Removed Between your current release family and Xanadu, some Sidebar features or functionality were removed. {#dfrn3-sidebar-summary__entry__20} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Deprecations Between your current release family and Xanadu, some Sidebar features or functionality were deprecated. {#dfrn3-sidebar-summary__entry__26} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Activation information Review information on how to activate Sidebar. {#dfrn3-sidebar-summary__entry__32} | Release | Release notes | |-|-| | Washington DC | Install Sidebar by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=washingtondc&ft:locale=en-US). | | Xanadu | Install Sidebar by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__38} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__44} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Sidebar, such as specific requirements or compliance levels. {#dfrn3-sidebar-summary__entry__50} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__56} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Sidebar we have noted them here. {#dfrn3-sidebar-summary__entry__62} | Release | Release notes | |-|-| | Washington DC | When you select participants to join an existing conversation, Sidebar displays a list of participants who may be helpful in solving a customer's issue. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * In addition to individual users, you can now add user groups to Sidebar discussions. * Use Sidebar on the Mobile Platform if you're an agent. * Create Sidebar discussions on all record types, and not just on interaction and task-based records. * Use different expert finder services depending on where Sidebar is accessed from. * Generate a chat summarization by using a quick action. See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&family=xanadu&ft:locale=en-US) for more information. | [ ]