--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/delta-washingtondc-xanadu Release : - xanadu ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xw bundleId : - delta3xw --- # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Washington DC to Xanadu # Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Washington DC to Xanadu {#ariaid-title1} * Release version: Xanadu * * Updated June 16, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Washington DC to Xanadu. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Graph Connector Integration for Claroty CTD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Graph Connector Integration for Claroty CTD to Xanadu Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__2} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## New features Between your current release family and Xanadu, new features were introduced for Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__8} | Release | Release notes | |-|-| | Washington DC | [Categorize your OT devices into the industrial product model category](https://www.servicenow.com/docs/access?context=model-categories-for-ot&family=washingtondc&ft:locale=en-US) : The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices. [Troubleshooting the Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US) : Execute the scheduled job for validations and review the results to troubleshoot any issues by using the optional steps in the Troubleshooting the Service Graph Connector for Claroty CTD section of the Guided Setup. [Class/Type system property](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US) : Import the records from Claroty CTD that are based on the class or type by using the Class/Type system property (filter.asset_type_code). [Purdue Level system property](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US) : Use the Purdue Level system property (filter.asset_purdue_level) to import the records from Claroty CTD that are based on the Purdue Level. Turn off the classification that is based on the operating system (OS) : Turn off the classification that is based on the OS for the network gear and Internet of Things (IoT) devices and their extended classes by modifying that choice in the available script. | | Xanadu | [View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US) : Use the Claroty CTD SGC Class Mappings table to view the available class mappings and targeted CMDB classes. [Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=xanadu&ft:locale=en-US) : During import, empty rack slots are removed to avoid importing them into the CMDB. [Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US) : Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices. [Use the ire_criterion_attribute in the OT Entity \[cmdb_ot_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US) : The ire_criterion_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues. [Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US) : Clean up the serial number \[cmdb_serial_number\] records imported into the Source \[sys_object_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded. [Categorize your OT devices into the industrial product model category](https://www.servicenow.com/docs/access?context=model-categories-for-ot&family=xanadu&ft:locale=en-US) : The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices. | [ ] ## Changes Between your current release family and Xanadu, some changes were made to existing Service Graph Connector Integration for Claroty CTD features. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__14} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Removed Between your current release family and Xanadu, some Service Graph Connector Integration for Claroty CTD features or functionality were removed. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__20} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Deprecations Between your current release family and Xanadu, some Service Graph Connector Integration for Claroty CTD features or functionality were deprecated. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__26} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Activation information Review information on how to activate Service Graph Connector Integration for Claroty CTD. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__32} | Release | Release notes | |-|-| | Washington DC | Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=washingtondc&ft:locale=en-US). | | Xanadu | Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). Note: Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__38} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__44} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Graph Connector Integration for Claroty CTD, such as specific requirements or compliance levels. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__50} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__56} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Graph Connector Integration for Claroty CTD we have noted them here. {#dfrn3-servicegraphconnectorintegrationforclarotyctd-summary__entry__62} | Release | Release notes | |-|-| | Washington DC | * Ensure that your Operational Technology (OT) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application. * Troubleshoot issues directly in the optional Guided Setup task. * Import specific records from Claroty CTD by filtering the data by class, type, or Purdue Level. See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * View the class mappings available for the Service Graph Connector using the new Class Mappings menu * Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database (CMDB). * Use the Firmware Installation \[cmdb_firmware_install\] table to capture the firmware version. * Avoid OT entity update issues by using the new ire_criterion_attribute attribute on the OT Entity \[cmdb_ot_entity\] table. * Clean the serial record entries from the Source \[sys_object_source\] table using a fix script. * Ensure that your Operational Technology (OT) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application. See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=xanadu&ft:locale=en-US) for more information. | [ ]