--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/delta-washingtondc-xanadu Release : - xanadu ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xw bundleId : - delta3xw --- # Combined On-Call Scheduling release notes for upgrades from Washington DC to Xanadu # Combined On-Call Scheduling release notes for upgrades from Washington DC to Xanadu {#ariaid-title1} * Release version: Xanadu * * Updated June 16, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for On-Call Scheduling from Washington DC to Xanadu. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family On-Call Scheduling release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading On-Call Scheduling to Xanadu Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-oncallscheduling-summary__entry__2} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## New features Between your current release family and Xanadu, new features were introduced for On-Call Scheduling. {#dfrn3-oncallscheduling-summary__entry__8} | Release | Release notes | |-|-| | Washington DC | [Configure preferences for a user group](https://www.servicenow.com/docs/access?context=config-group-prefs-oncall&family=washingtondc&ft:locale=en-US) : Select a preferred start day of the week for a group, using the First day of the week field. Previously, this setting was available only system-wide. [Enable users to subscribe to the On-Call calendar](https://www.servicenow.com/docs/access?context=enable-subscribe-calendar-oncall&family=washingtondc&ft:locale=en-US) : Use SSO credentials to log in and subscribe to an on-call calendar and get notified about the upcoming on-call rotation. [Track the progress of an escalation](https://www.servicenow.com/docs/access?context=track-escalation-progress-oncall&family=washingtondc&ft:locale=en-US) : Use the info icon () on the Live escalation tracking page to view who has delegated the escalation. | | Xanadu | No updates for this release. | [ ] ## Changes Between your current release family and Xanadu, some changes were made to existing On-Call Scheduling features. {#dfrn3-oncallscheduling-summary__entry__14} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | [On-Call Scheduling new schedule engine](https://www.servicenow.com/docs/access?context=oncall-schedule-engine&family=xanadu&ft:locale=en-US) : The new 2024 schedule engine offers a more efficient and improved experience for managing your schedules and shifts. On-Call Scheduling supports an automatic upgrade to the new schedule engine. [On-Call Scheduling new schedule engine](https://www.servicenow.com/docs/access?context=oncall-schedule-engine&family=xanadu&ft:locale=en-US) : The new schedule engine introduces the following enhancement: * Shift support to resolve gaps resulting from member placement. * Resolve daily rotation gaps, caused by adding or removing members, holiday schedules, or extra time. * Verifies user continuity based of the last on-call member from the previous schedule. * Improved performance by reducing the time required to add, remove, or move members. | [ ] ## Removed Between your current release family and Xanadu, some On-Call Scheduling features or functionality were removed. {#dfrn3-oncallscheduling-summary__entry__20} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Deprecations Between your current release family and Xanadu, some On-Call Scheduling features or functionality were deprecated. {#dfrn3-oncallscheduling-summary__entry__26} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Activation information Review information on how to activate On-Call Scheduling. {#dfrn3-oncallscheduling-summary__entry__32} | Release | Release notes | |-|-| | Washington DC | On-Call Scheduling is available with activation of the ServiceNow AI Platform On-Call Scheduling plugin (com.snc.on_call_rotation). For details, see [Activate On-Call Scheduling](https://www.servicenow.com/docs/access?context=t_ActivateOnCallScheduling&family=washingtondc&ft:locale=en-US). Activating this plugin activates the following third-party libraries: * FullCalendar library * DHTMLX scheduler Note: The On-Call Scheduling (com.snc.on_call_rotation) plugin is active by default for zBoot customers. | | Xanadu | On-Call Scheduling is available with activation of the ServiceNow AI Platform On-Call Scheduling plugin (com.snc.on_call_rotation). For details, see [Activate On-Call Scheduling](https://www.servicenow.com/docs/access?context=t_ActivateOnCallScheduling&family=xanadu&ft:locale=en-US). Activating this plugin activates the following third-party libraries: * FullCalendar library * DHTMLX scheduler Note: The On-Call Scheduling (com.snc.on_call_rotation) plugin is active by default for zBoot customers. | [ ] ## Additional requirements If any additional requirements were introduced or changed for On-Call Scheduling we have noted them here. {#dfrn3-oncallscheduling-summary__entry__38} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for On-Call Scheduling we have noted them here. {#dfrn3-oncallscheduling-summary__entry__44} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for On-Call Scheduling, such as specific requirements or compliance levels. {#dfrn3-oncallscheduling-summary__entry__50} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for On-Call Scheduling we have noted them here. {#dfrn3-oncallscheduling-summary__entry__56} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for On-Call Scheduling we have noted them here. {#dfrn3-oncallscheduling-summary__entry__62} | Release | Release notes | |-|-| | Washington DC | * Delegate On-call escalation notifications as configured in the escalation policy by assigning a delegate record to another user. * Select a preferred first day of the week for a group to accommodate global users. * Receive notifications about the upcoming on-call rotation by downloading or subscribing to a calendar with your SSO authentication. See [On-Call Scheduling](https://www.servicenow.com/docs/access?context=c_OnCallScheduling&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * Reduce and resolve gaps in on-call shifts more efficiently with the new 2024 schedule engine. * Reduce the time required to add, remove, or move members from a shift more efficiently. * Confirm member continuity with the new schedule engine. See [On-Call Scheduling](https://www.servicenow.com/docs/access?context=c_OnCallScheduling&family=xanadu&ft:locale=en-US) for more information. | [ ]