--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/delta-washingtondc-xanadu Release : - xanadu ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xw bundleId : - delta3xw --- # Combined Document Services release notes for upgrades from Washington DC to Xanadu # Combined Document Services release notes for upgrades from Washington DC to Xanadu {#ariaid-title1} * Release version: Xanadu * * Updated June 16, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for Document Services from Washington DC to Xanadu. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Document Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Document Services to Xanadu Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-documentservices-summary__entry__2} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## New features Between your current release family and Xanadu, new features were introduced for Document Services. {#dfrn3-documentservices-summary__entry__8} | Release | Release notes | |-|-| | Washington DC | [Digital signing for documents](https://www.servicenow.com/docs/access?context=digital-signature&family=washingtondc&ft:locale=en-US) : Define document templates and signing workflows for digital signing using smart cards. Generate and send auto-filled documents to be signed by different participants. | | Xanadu | [Document Management integration with external content provider](https://www.servicenow.com/docs/access?context=integration-external-content-providers&family=xanadu&ft:locale=en-US) : Collaborate on documents in Microsoft OneDrive, Microsoft SharePoint, or Google Drive. [Redaction of sensitive data](https://www.servicenow.com/docs/access?context=data-redaction-documents&family=xanadu&ft:locale=en-US) : Redact sensitive information within a document for configurable workspaces. | [ ] ## Changes Between your current release family and Xanadu, some changes were made to existing Document Services features. {#dfrn3-documentservices-summary__entry__14} | Release | Release notes | |-|-| | Washington DC | [Service Portal experience for external users](https://www.servicenow.com/docs/access?context=documents-widget&family=washingtondc&ft:locale=en-US) : Extend document management experience to external users to create and manage documents in Service Portal. [Microsoft SharePoint integration with Document Services](https://www.servicenow.com/docs/access?context=one-drive-integration&family=washingtondc&ft:locale=en-US) : Integrate with Microsoft SharePoint to create, update, and collaborate on documents within the platform. | | Xanadu | [Google Docs files on Google Drive](https://www.servicenow.com/docs/access?context=google-drive-spoke-document-services&family=xanadu&ft:locale=en-US) : Manage Google Docs files on Google Drive using Multi Provider Document Services Framework. [Document viewer support for hyperlinks, attachments, and digital signature](https://www.servicenow.com/docs/access?context=Documentviewer&family=xanadu&ft:locale=en-US) : Document Viewer now supports using hyperlinks, downloading of PDF attachments, and viewing of digital signatures. [Accessibility feature for DOCX to PDF conversion](https://www.servicenow.com/docs/access?context=enable-accessibility-docx-to-pdf&family=xanadu&ft:locale=en-US) : Accessibility support added for DOCX to PDF conversion. PDF accessibility tags are now available to help non-sighted users who rely on screen readers to navigate, understand, and interact with converted PDF documents. | [ ] ## Removed Between your current release family and Xanadu, some Document Services features or functionality were removed. {#dfrn3-documentservices-summary__entry__20} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Deprecations Between your current release family and Xanadu, some Document Services features or functionality were deprecated. {#dfrn3-documentservices-summary__entry__26} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Activation information Review information on how to activate Document Services. {#dfrn3-documentservices-summary__entry__32} | Release | Release notes | |-|-| | Washington DC | Document Services is a ServiceNow AI Platform feature that is active by default. Document Management is available with activation of the Document Management plugin (com.snc.platform_document_management). For details, see [Activate Document Management](https://www.servicenow.com/docs/access?context=activate-doc-mgmt-plugin&family=washingtondc&ft:locale=en-US). [Multi Provider Document Services Framework](https://www.servicenow.com/docs/access?context=multi-provider-documents-framework&family=washingtondc&ft:locale=en-US). Install Multi Provider Document Services Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=washingtondc&ft:locale=en-US). | | Xanadu | Document Services is a ServiceNow AI Platform feature that is active by default. Document Management is available with activation of the Document Management plugin (com.snc.platform_document_management). For details, see [Activate](https://www.servicenow.com/docs/access?context=activate-doc-mgmt-plugin&family=xanadu&ft:locale=en-US). [Multi Provider Document Services Framework](https://www.servicenow.com/docs/access?context=multi-provider-documents-framework&family=xanadu&ft:locale=en-US) Install Multi Provider Document Services Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__38} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__44} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Document Services, such as specific requirements or compliance levels. {#dfrn3-documentservices-summary__entry__50} | Release | Release notes | |-|-| | Washington DC | * Updated Document Viewer to match programmatic labels to visual labels. This enhancement provides improved support for ZoomText (a type of magnification software) and other types of Assistive Technology (for example, screen readers). * Updated to programmatically inform Assistive Technology users when an invalid page number is entered in the Page Number input field. * Added a tooltip for the Page Number input field in Document Viewer. Both a visual label and programmatic label are provided to users. | | Xanadu | Accessibility support has been added for document conversion from DOCX to PDF. PDF accessibility tags are now available to help users who rely on screen readers to navigate, understand, and interact with converted PDF documents. | [ ] ## Localization information If there are specific localization considerations for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__56} | Release | Release notes | |-|-| | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__62} | Release | Release notes | |-|-| | Washington DC | * Elevate signing experience by eliminating the manual process to sign complex documents. * Ability to collaborate on documents and manage attachments hosted within Microsoft SharePoint. * Improved experience for external users to add and manage documents within your Service Portal. See [Document Services](https://www.servicenow.com/docs/access?context=document-services-landing-page&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * Extend collaboration and improve user experience with the integration of Document Management with external cloud providers, such as Microsoft OneDrive, Google Drive, and Microsoft SharePoint. * Increase collaboration with management of Google Docs files on Google Drive. * Control sensitive information with data redaction within a document. See [Document Services](https://www.servicenow.com/docs/access?context=document-services-landing-page&family=xanadu&ft:locale=en-US) for more information. | [ ]