---
sourceDocument: Xanadu Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/core-business-suite

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Raise a general supplier request

# Raise a general supplier request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 24, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Raise a general request for any common query or issue as a supplier on CBS.

## Before you begin

Role required: sn_slm.contact  
Note:  
This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

## Procedure

1. Navigate to Supplier Lifecycle OperationsSupplier Collaboration PortalRaise a request.
2. In the Categories list, go to General, and select General request.
3. In the general request form, fill in the fields.  
   {#request-slo__table_rbw_lhk_khc__entry__2}

   | Field | Description |
   |-|-|
   | Who is this for? | Drop-down menu to select the name of the requester. |
   | Supplier | Name of the supplier who is raising the request. |
   | What can we help you with? | Field to provide details of the request or the issue. |
   | Add attachments | Option to add an attachment related to the request. |
   [Table 1. General request - supplier]

   {#request-slo__table_rbw_lhk_khc}
4. Select Submit.

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