---
sourceDocument: Xanadu Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/core-business-suite

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Raise an invoice request

# Raise an invoice request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 24, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Raise an invoice request for any payment-related issues as a supplier on CBS.

## Before you begin

Role required: sn_slm.contact  
Note:  
This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

## Procedure

1. Navigate to Supplier Lifecycle OperationsSupplier Collaboration PortalRaise a request.
2. In the Categories list, go to Invoices, and select Invoice request.
3. In the invoice request form, fill in the fields.  
   {#request-apo__table_kqt_njk_khc__entry__2}

   | Field | Description |
   |-|-|
   | Supplier | Name of the supplier who is raising the request. |
   | Invoice number | Number of the invoice for which the request is raised. |
   | What type of request is this? | The following are the options available: * None * Payment inquiry * Invoice inquiry * Expedite payment request * Payment terms issue * Invoice entry assistance * Other {#request-apo__ul_iqj_1kk_khc} |
   | What can we help you with? | Field to provide details of the request or the issue. |
   | Add attachments | Option to add an attachment related to the request. |
   [Table 1. Invoice request form]

   {#request-apo__table_kqt_njk_khc}
4. Select Submit.

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