---
sourceDocument: Xanadu Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/core-business-suite

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Install Core Business Suite applications

# Installing Core Business Suite applications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated December 2, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Install Core Business Suite applications to be able to submit inquiries, create and track requests, and manage workflows. These applications support departments such as Legal, Human Resources, Workplace Services, Health and Safety, Procurement, Finance, Supplier Lifecycle Operations, and Accounts Payable Operations.

Core Business Suite provides applications for various parts of your organization. You can install any or all of them.

Verify that the listed plugins are installed. If they aren't, install them individually using the standard installation process.
{#install-cbs-applications__table_fmt_rxg_qhc__entry__3}

| Application | Description | Plugins |
|-|-|-|
| Legal services | Submit and manage general legal requests. See [Install Legal Request Management](https://www.servicenow.com/docs/access?context=install-legal-request-management&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US). | * Legal Request Management application (sn_lg_ops) * Legal Counsel Center application (sn_lg_cf_workspace) {#install-cbs-applications__ul_vbb_byg_qhc} |
| Human Resources (HR) services | Manage payroll inquiries, benefits questions, and general HR requests. See [Activate Case and Knowledge Management](https://www.servicenow.com/docs/access?context=activate-case-and-knowledge-management-scoped&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US). | * Human Resources Scoped App: Core (com.sn_hr_core) * Agent Workspace for HR Case Management (sn_hr_agent_ws) * Advanced Work Assignment for HRSD (com.sn_hr_awa) * Document Templates (sn_doc) * HR Taxonomy (sn_hr_emp_taxonomy) * Human Resources Scoped App (sn_hr_pa) {#install-cbs-applications__ul_qg1_hyg_qhc} |
| Workplace Services Delivery | Handle general service requests and managing space arrangements efficiently.See [Install Workplace Case Management](https://www.servicenow.com/docs/access?context=install-workplace-case-mgmt&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US). | * Workplace Core (sn_wsd_core) * Workplace Case Management (sn_wsd_case) * Workplace Agent for mobile (sn_wsd_agent_mob) * Workplace Central (sn_wsd_central) {#install-cbs-applications__ul_akv_qyg_qhc} |
| Health and Safety services | Enable employees to make health and safety related inquiries. See [Install Health and Safety Risk Management](https://www.servicenow.com/docs/access?context=install-hs-risk-mgmt&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US). | * Health and Safety Core (sn_ohs_im) * Health and Safety Case (sn_hs_cm) {#install-cbs-applications__ul_gkh_tyg_qhc} |
| Procurement services | Enable employees to make procurement related inquiries. See [Install Sourcing and Procurement Operations](https://www.servicenow.com/docs/access?context=activate-finance-spend-central&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US). | * Common Service Delivery (sn_spend_sdc) * Supplier Common Architecture (sn_slm) * Finance Common Architecture (sn_fin) * Source-to-Pay Workspace (sn_spend_workspace) * Procurement Case Management (sn_spend_psd) * Supplier Case Management (sn_supplier_mgmt) {#install-cbs-applications__ul_wcx_x3q_qhc} |
| Finance services | Enable employees to make finance related inquiries. See [Install Accounts Payable Invoice Processing](https://www.servicenow.com/docs/access?context=install-acc-pay-mgmt&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US). | * Finance Case Management (sn_fin_ops) * Finance Common Architecture (sn_fin) installed with (sn_fin_ops) * Common Service Delivery (sn_spend_sdc) installed with (sn_fin_ops) * Finance Operations Workspace (sn_fin_ops_ws) installed with (sn_fin_ops) * Source-to-Pay Common Architecture (sn_shop) * Advanced Work Assignment for Source-to-Pay Operations (sn_spend_awa) {#install-cbs-applications__ul_h3r_4jq_qhc} |
| Supplier Lifecycle Operations | Streamline procurement, supplier, and invoice requests from submission to fulfillment. See [Install Supplier Lifecycle Operations](https://www.servicenow.com/docs/access?context=install-supp-mgmt&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US). | * Supplier Case Management (sn_supplier_mgmt) * Supplier Common Architecture (sn_slm) * Source to Pay Workspace (sn_spend_workspace) * Supplier Collaboration Portal (sn_supplier_sp) {#install-cbs-applications__ul_mmy_mkq_qhc} |
| Accounts Payable Operations | Enable suppliers to view purchase orders, invoices, and inquiry cases, and submit invoice-related questions. See [Install Accounts Payable Invoice Processing](https://www.servicenow.com/docs/access?context=install-acc-pay-mgmt&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US). | * Invoice Case Management (sn_ap_cm) * Source-to-Pay Common Architecture (sn_shop) * Finance Common Architecture (sn_fin_ops) * Common Service Delivery (sn_spend_sdc) * Source to Pay Workspace (sn_spend_workspace) * Supplier Collaboration Portal (sn_supplier_sp) {#install-cbs-applications__ul_pmf_pkq_qhc} |
[Table 1. Core Business Suite applications and plugins]

{#install-cbs-applications__table_fmt_rxg_qhc} What to do next:

Import Core Business Suite configuration files. For more information, see [Import Core Business Suite configuration files](https://servicenow-prod.fluidtopics.net/Q~XN4R20JQNH1PQ7Oy4TkA "Import the Core Business Suite configuration files into your instance to access and run the scheduled jobs required for configuring Core Business Suite applications.").