---
sourceDocument: Xanadu Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/core-business-suite

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Exploring employee support

# Exploring employee support {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 18, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Explore the home page for the employee requester persona along with the associated functionalities available with Core Business Suite.

## Core Business Suite employee support overview {#exploring-emp-home__cf-exploring-parent-overview}

Core Business Suite application helps you set up an employee journey in your organization across departments. Raise a request with the CBS employee portal related to HR, finance, legal, procurement, and more in one place. For more information, see [Employee support areas](https://servicenow-prod.fluidtopics.net/oHewpo8HZRHM6owiYhGU9A "The employee support services in the Core Business Suite help you set up a simplified employee journey in your organization.").

Apart from raising requests, you can track and manage your tasks and activities with different functionalities like, My active items, My favorites, My tasks, Requests, and Org charts. For more information on each of the
functionality, see [Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

## Core Business Suite employee users {#exploring-emp-home__cf-exploring-parent-users}

{#exploring-emp-home__table_lcs_nps_3hc__entry__2}

| User | Description |
|-|-|
| CBS admin \[sn_cbs.admin\] | Manages the administrative permissions for the CBS application and has complete access to all configurations in CBS. |
| CBS requester sn_cbs.requestor | Has permission to submit requests for different services in CBS. |
[Table 1. Users]

{#exploring-emp-home__table_lcs_nps_3hc}

## Core Business Suite benefits {#exploring-emp-home__cf-exploring-parent-benefits}

{#exploring-emp-home__table_ocs_nps_3hc__entry__3}

| Benefit | Feature | Users |
|-|-|-|
| Access Help Center to raise a request on the Employee portal in CBS. | Help Center | CBS requester \[sn_cbs.requestor\] |
| Leverage an intuitive portal navigation with the Advanced Portal Navigation (APN) in CBS. Access all your employee portal request forms under APN. Note: Merge your existing APN record with the CBS APN record or use the active and default APN setup provided in CBS. For more information on merging your existing APN record to use it in CBS, see [Configure Core Business Suite applications](https://servicenow-prod.fluidtopics.net/UHcm8xq7DJ7tal2_~MBoeQ "Configure Core Business Suite applications by running scheduled jobs that initialize all required workflows and apply settings."). | [Advanced Portal Navigation](https://www.servicenow.com/docs/access?context=adv-portal-navigation-overview&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | CBS requester \[sn_cbs.requestor\] |
| Provide targeted content and communication for employees in CBS. | [Create campaign stages with Content Experience Builder](https://www.servicenow.com/docs/access?context=ecpro-campaign-builder&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | CBS admin \[sn_cbs.admin\] |
| Access the employee request forms from different departments under the Help topics widget. For more information on the Help topics widget display settings, see [Configure instance options for Help topics widget](https://servicenow-prod.fluidtopics.net/JyUlbQX~UQCzngEwhjiJhA "Configure the instance options for the Help topics widget on the CBS employee portal according to your organizational requirement."). | Help topics | CBS requester \[sn_cbs.requestor\] |
| * Create quick links, associate quick links to topics, and restrict access to quick links as an admin. * Access internal and external resources related to specific departments within your organization as an employee. {#exploring-emp-home__ul_vb3_gtf_khc} Note: You can access any existing Quick links from your Employee Center portal, if you're already a user, on the CBS employee portal. | [Quick links](https://www.servicenow.com/docs/access?context=emp-center-quick-link-config&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | * CBS admin \[sn_cbs.admin\] * CBS requester \[sn_cbs.requestor\] {#exploring-emp-home__ul_ksp_dtf_khc} |
[Table 2. CBS benefits]

{#exploring-emp-home__table_ocs_nps_3hc}

## What to explore next {#exploring-emp-home__cf-exploring-parent-links}

To learn more about configuring and using Core Business Suite, see:

* [Configuring Core Business Suite](https://servicenow-prod.fluidtopics.net/vQW_VCQPYRcU0nMtwAUvQg "Install and configure Core Business Suite to streamline employee and supplier requests. Core Business Suite enables efficient intake and resolution of inquiries across different parts of your organization such as Legal, Human Resources, Workplace Services, Health and Safety, Procurement, Finance, Supplier Lifecycle Operations, and Accounts Payable Operations.")
* [Using Core Business Suite](https://servicenow-prod.fluidtopics.net/Ih1Wqq7GGI5QQk9okI1JNQ "Core Business Suite application provides a unified request experience across departments for organizations.")
* [Core Business Suite reference](https://servicenow-prod.fluidtopics.net/k~f1xmQCH4Fs9SMpgyRlVw "The reference topics provide details of the properties, forms, lists, roles, tables, and widgets you want to configure to use the CBS application.")
{#exploring-emp-home__ul_pcs_nps_3hc}