---
sourceDocument: Xanadu Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/core-business-suite

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Employee support areas

# Employee support areas {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 14, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

The employee support services in the Core Business Suite help you set up a simplified employee journey in your organization.

## Get started {#cbs-task-landing-emp__section_cbs-task-landing}

Choose one of the following tiles to learn more about the different applications and application suites supported in Core Business Suite (CBS).  
Note:  
Only case and knowledge management functionalities are supported on CBS from each of the application suites.

|-|-|-|
| [HR Service DeliveryLearn more about HR Service Delivery to ensure delivery of timely employee assistance.](https://www.servicenow.com/docs/access?context=hr-service-delivery&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | [Workplace Service DeliveryLearn more about Workplace Service Delivery to manage workplace-related tasks and requests in one place.](https://www.servicenow.com/docs/access?context=workplace-service-delivery-suite-landing-page&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | [Legal Service DeliveryLearn more about Legal Service Delivery that enables employees and legal support to manage legal requests.](https://www.servicenow.com/docs/access?context=legal-management-overview&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) |
| [Health and SafetyLearn more about creating safe and healthy working conditions for your employees.](https://www.servicenow.com/docs/access?context=health-safety-overview&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US) | Finance and Supply Chain applicationsLearn more about the finance and supply chain applications that enables employees and finance teams to manage finance-related requests. | [Sourcing and Procurement OperationsLearn more about the sourcing and procurement operations to enable your employees to shop for goods and services at work with AI-assisted tools.](https://www.servicenow.com/docs/access?context=psm-overview&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US) |
[ ]

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Find a breakdown of the supported features in CBS within the mentioned applications.

## HR requests {#cbs-task-landing-emp__section_cbs-emp-app1}

Raise a request for any query or issue as a general HR request on CBS. For more information, [Raise HR requests](https://servicenow-prod.fluidtopics.net/uqoSBaWTNblxUjgcBTTx0Q "Raise an HR request for general requests, payroll, or benefits on CBS.").

Report an issue with your payslip as an employee. For more information, [Raise HR requests](https://servicenow-prod.fluidtopics.net/uqoSBaWTNblxUjgcBTTx0Q "Raise an HR request for general requests, payroll, or benefits on CBS.").

Ask an HR benefit questions as an employee. For more information, see [Raise HR requests](https://servicenow-prod.fluidtopics.net/uqoSBaWTNblxUjgcBTTx0Q "Raise an HR request for general requests, payroll, or benefits on CBS.").

## Workplace requests {#cbs-task-landing-emp__section_cbs-emp-app2}

Submit a general workplace service request for issues that need human intervention.

Raise requests for issues that aren't covered by current automated workflows.

For more information on the Core Business Suite request form for workplace requests, see [Raise requests on the employee portal](https://servicenow-prod.fluidtopics.net/JqMoOYTsKo92HZrkNyNccA "Raise a general request across departments, as an employee, on CBS.").

For more information on the Workplace Service Delivery inquiry form, if you're an existing user, see [Raise help request for a workplace inquiry](https://www.servicenow.com/docs/access?context=submit-gen-workplace-serv-req&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

## Legal requests {#cbs-task-landing-emp__section_rcj_ywf_lgc}

Submit a request to the legal department in your organization for general legal query.

For more information on the Core Business Suite request form for legal requests, see [Raise requests on the employee portal](https://servicenow-prod.fluidtopics.net/JqMoOYTsKo92HZrkNyNccA "Raise a general request across departments, as an employee, on CBS.").

For more information on the Legal Services request form, if you're an existing user, see [Submit a legal request](https://www.servicenow.com/docs/access?context=submit-legal-request&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

## Health and Safety requests {#cbs-task-landing-emp__section_uvd_rxf_lgc}

Ask a Health and Safety question to the safety department, and request information such as Health and Safety procedures, training, or return to work policies.

For more information on the Core Business Suite request form for Health and Safety, see [Raise requests on the employee portal](https://servicenow-prod.fluidtopics.net/JqMoOYTsKo92HZrkNyNccA "Raise a general request across departments, as an employee, on CBS.").

For more information on the Health and Safety request form, if you're an existing user, see [Ask a Health and Safety question from Employee Center](https://www.servicenow.com/docs/access?context=hs-ask-health-safety-question&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US).

## Finance-related requests {#cbs-task-landing-emp__section_dqg_kyf_lgc}

Ask a general finance-related question, as an employee, targeted to the finance department in your organization. For more information, see [Raise a finance request](https://servicenow-prod.fluidtopics.net/QjuPWqpN3HU88fftntrkaw "Raise a finance request on CBS.").

## Procurement requests {#cbs-task-landing-emp__section_vfv_syf_lgc}

Raise an inquiry for any pre-existing purchase, as a buyer, or any other query regarding procurement functions​​.

For more information on the Core Business Suite request form, see [Raise requests on the employee portal](https://servicenow-prod.fluidtopics.net/JqMoOYTsKo92HZrkNyNccA "Raise a general request across departments, as an employee, on CBS.").

For more information on the procurement inquiry form, if you're an existing user, see [Raise a general inquiry for procurement](https://www.servicenow.com/docs/access?context=raise-general-inquiry-for-procurement&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US).

## Workflows and applications {#cbs-task-landing-emp__section_vpq_1j1_pjb}

* [Employee Service Management](https://www.servicenow.com/docs/access?context=employee-service-management-overview&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US)
* [Finance and Supply Chain](https://www.servicenow.com/docs/access?context=finance-supply-chain-landing&version=xanadu&pubname=xanadu-source-to-pay-operations&ft:locale=en-US)
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