Track the performance of your IT assets using Hardware Asset Management and Sustainable IT

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of Track the performance of your IT assets using Hardware Asset Management and Sustainable IT

    The Sustainable IT application, when integrated with Hardware Asset Management (HAM), helps ServiceNow customers monitor and manage the environmental impact of their IT hardware assets. This integration focuses on tracking emissions, energy consumption, and responsible disposal of assets at the end of their lifecycle. It supports sustainability goals by providing actionable insights to optimize asset usage and reduce e-waste.

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    Key Features

    • Combined Asset and Sustainability Management: Integration of HAM and ESG Management's Sustainable IT feature enables inventory management alongside sustainability metrics.
    • Energy and Emissions Tracking: Estimate hardware energy consumption and carbon emissions, including data center metrics such as Power Usage Effectiveness (PUE), Water Usage Effectiveness (WUE), and Carbon Usage Effectiveness (CUE).
    • Lifecycle and Disposal Monitoring: Track asset lifecycle to support informed decisions on retirement or repurposing, ensuring proper disposal to reduce e-waste.
    • Dashboard Insights: Provides a centralized view of Sustainable IT metrics for quick assessment and decision-making.
    • Collaboration Workflow: Facilitates coordination between IT executives and ESG program managers to set sustainability targets, monitor progress, and prepare ESG disclosures based on shared data.

    Practical Use and Workflow

    • IT executives use the Asset Executive Workspace to monitor IT sustainability performance, including carbon footprint and e-waste across hardware categories and data centers.
    • ESG program managers align Sustainability and IT efforts, establish goals, and oversee energy-saving measures.
    • ESG reporting managers prepare compliance disclosures based on collected sustainability data.

    Requirements and Getting Started

    • Install and activate the Sustainable IT (snesgsustain) and Hardware Asset Management (snhamp) plugins.
    • Activate Sustainable IT metric definitions and configure entities such as data centers.
    • Set up Sustainable IT configurations manually for accurate emissions and energy tracking.

    By following these steps, ServiceNow customers can effectively integrate asset management with sustainability tracking to support organizational ESG goals and improve IT environmental performance.

    The Sustainable IT application enables you to effectively manage and monitor the emissions generated by your hardware assets. Additionally, it enables you to keep track of the energy consumption of your assets and their proper disposal after they reach the end of their lifespan.

    Combined benefits of integrating Hardware Asset Management and ESG Management's Sustainable IT

    Feature Hardware Asset Management ESG Management All applications together

    Hardware asset Inventory Management

    		 Yes No Yes

    Estimate hardware asset energy consumption and emissions

    		 No Yes Yes
    Hardware asset Lifecycle Tracking Yes No Yes
    Report reduction in e-Waste No Yes Yes
    Increase the proportion of Energy Star-certified assets within the portfolio No No Yes
    Track data center energy consumption, carbon, and renewables No Yes Yes
    Monitor PUE, WUE and CUE from each location for targeted improvement No No Yes
    Track all relevant Sustainable IT metrics at a glance No No Yes

    Workflow for using Hardware Asset Management and Sustainable IT

    Using Hardware Asset Management and Sustainable IT applications together provides the following benefits:
    • Enables you to effectively manage and monitor the emissions generated by your hardware assets
    • Helps you to keep track of the energy consumption of your assets and their proper disposal after they reach the end of their lifespan.
    • Provides valuable insights through a dashboard, enabling you to make informed decisions on whether to retire or repurpose these assets

    The figure illustrates the collaborative efforts between an IT executive and the Sustainability program manager in collecting data on carbon footprint and e-waste. The ESG program managers establish goals and targets to monitor the efficacy of energy-saving measures and prepare disclosures.

    Figure 1. The Hardware Asset Management and Sustainable IT workflow
    In this workflow:
    1. The IT executive logs in to the Asset Executive Workspace to track and report the IT sustainability performance.
    2. The IT executive then gets the carbon footprint and e-waste generated across different hardware asset categories and tracks the carbon footprint and efficiency metrics for data centers.
    3. The ESG program manager coordinates between Sustainability and IT with a single shared set of data.
    4. The ESG program managers establish goals and targets to monitor the efficacy of energy-saving measures and thus help the ESG reporting and disclosure manager to prepare disclosures.
    5. The ESG reporting and disclosure manager prepares the ESG disclosures.

    Requirements for integrating Hardware Asset Management and ESG Management

    1. Install and activate the Sustainable IT (sn_esg_sustain) plugin.
    2. Install and activate the Hardware Asset Management (sn_hamp) plugin.

    Get started with using Sustainable IT to track your emissions data from your IT assets

    Get started with Sustainable IT by completing these tasks:

    1. Activate the Sustainable IT plugin.
    2. Filter and activate the Sustainable IT metric definitions.
    3. Create new entities for data centers.
    4. Manually set up entities for Sustainable IT data centers.
    5. Configure Sustainable IT.