---
sourceDocument: Xanadu API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/api-reference

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Create an ODBC user account and assign the odbc role

# Create an ODBC user account and assign the odbc role {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ODBC driver communicates with your ServiceNow instance as a specific
user. Create an ODBC user account and assign the odbc role to enable the user to communicate
via ODBC.

## Before you begin

Role required: admin

## About this task

The odbc role contains various additional roles, including the soap_query role required to make ODBC requests and the itil role required to access core tables such as the incident table. You can modify the odbc role to allow access to other tables as needed by adding additional child roles.

## Procedure

1. Navigate to AllUser AdministrationUsers.
2. Click New.
3. In the User ID field, enter <kbd class="ph userinput">odbc.user</kbd>.
4. Enter a Password for this user.
5. From the form context menu, select Save.
6. In the Roles related list, click Edit.
7. Use the slushbucket to add the odbc role, and then click Save.
8. Click Submit.
{#t_CreateAnODBCUser__steps_vx2_wl3_vbb}

## What to do next

In a separate browser session, confirm that the odbc.user is able to log in to your ServiceNow instance.
**Previous topic:** [Getting started with ODBC](https://servicenow-prod.fluidtopics.net/PlPSJx1AxjgUsYx0CpvorQ "Before installing the ODBC driver, create an ODBC user account, assign the odbc role, and define an ACL rule for the odbc role.")  
**Next topic:** [Define an ACL rule for the odbc role](https://servicenow-prod.fluidtopics.net/LULHSWNE_5tqlgPHk5GcbA "Define an ACL rule for the odbc role to provide read access to the incident table. You can create other ACL rules for the odbc role to provide read access to other tables.")

*[\>]: and then