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sourceDocument: Xanadu API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/api-reference

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ft:locale :

    - en-US

ft:publication_title :

    - Xanadu API Reference

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# Troubleshoot a null response in a C Sharp integration

# Troubleshoot a null response in a C Sharp integration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Receiving a null response from ServiceNow's web service.

If you are receiving a "null" response from your web service in your client code, then you may
have missed the step in this tutorial for setting the elementFormDefault setting to
"False".

Remember to recompile your code against the WSDL after you have changed this setting and saved
it.