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sourceDocument: Xanadu API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/api-reference

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ft:locale :

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ft:publication_title :

    - Xanadu API Reference

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# Setting up push notifications on your ServiceNow instance

# Setting up push notifications on your ServiceNow instance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

For each Mobile SDK application that incorporates the Virtual Agent service and leverages push notifications, you must complete the following configuration process on your ServiceNow instance.

* Retrieve the Firebase push server key.
* Add a push application record in the Push Application \[sys_push_application\] table.
* Add a push notification message content record in the Push Notification Message Content \[sys_push_notif_msg_content\] table.
* Add a default push registration.
* Add a push notification message in the Push Notification Message \[sys_push_notif_msg\] table.
* Modify the push notification record in the Notification \[sysevent_email_action\] table.