---
sourceDocument: Xanadu Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Using account onboarding

# Using account onboarding {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

With the account onboarding solution, service providers can repeatably define, measure, and collaborate with customers on the activities needed to onboard rapidly.  
This section covers the following:

* [Account onboarding landing page](https://servicenow-prod.fluidtopics.net/fYtxDWm2w8vzCwx3IhFugQ "Get real time visibility into your onboarding cases and track your onboarding tasks.")
* [View account onboarding cases in the Consumer Service Portal](https://servicenow-prod.fluidtopics.net/4cn7NLqShTutMaIGRJVfbA "View Account Lifecycle Events onboarding case records or case task records on the Customer Service Management (CSM) portal.")
* [Recommended actions for account onboarding](https://servicenow-prod.fluidtopics.net/ycGdqDOUniP51NCyydfhXA "Use Recommended actions to display relevant actions to agents based on a context or condition of a record.")
* [Create a success play for account onboarding](https://servicenow-prod.fluidtopics.net/wefdHZEDvm8XSmd1sn9LxQ "Use this option to create a success play for successfully completing an account onboarding journey.")
* [Account onboarding Knowledge Base](https://servicenow-prod.fluidtopics.net/onzMz2z5~Qy~waTun65epA "Several Knowledge Base articles are provided for account onboarding.")
{#account-lifecycle-use__ul_g2m_shm_ccc}