---
sourceDocument: Xanadu Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Go-live and post support

# Go-live and post support {#ariaid-title1}

* Release version: Xanadu
* 
* Updated September 4, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This step is meant to ensure that all steps are complete before the go-live date and resolve any outstanding issues.
{#account-lifecycle-use-playbook-golive__table_ghf_3n4_1yb__entry__3}

| Stage | Activity | Details |
|-|-|-|
| Go-Live /Post Support |   | Go-live support case The primary case related to any onboarding issues that are a result of go-live. The onboarding team will work with the appropriate teams to resolve any outstanding issues. |
[ ]

{#account-lifecycle-use-playbook-golive__table_ghf_3n4_1yb}