---
sourceDocument: Xanadu Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Customer success

# Customer success {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define and track objectives, outcomes, milestones, and plans to achieve shared goals.

|-|-|
| [Explore Learn about the customer success solution](https://servicenow-prod.fluidtopics.net/QXychg9BO0SuBM~bF1N3Zw "Learn how your organization can use the customer success solution to engage with your customers, mitigate risks by running success plays, and identify opportunities for expansion and renewals.") | [Configure Configure the customer success objects](https://servicenow-prod.fluidtopics.net/YhR_O3R_Fx8vrBC7XwiUMw "After an onboarding case has been created, you can configure and set up customer success by creating engagements, configuring success plays, and setting up the success initiative record.") |
| [Use View detailed information and status about the engagement lifecycle](https://servicenow-prod.fluidtopics.net/88IZyP~Iep0b~FM1s6budw "Learn how your organization can use the customer success solution to engage with your customers, mitigate risks by running success plays, and identify opportunities for expansion and renewals.") | [Reference Get information about the data model and installed components](https://servicenow-prod.fluidtopics.net/BiATvQkYZ9zbT5G7jfMgKw "Reference topics provide additional information about Account Lifecycle Events application.") |
[ ]

{#account-lifecycle-customer-success-landing-page__table_ggl_tml_ccc}