---
sourceDocument: Xanadu Account Lifecycle Events
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Account Lifecycle Events

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Configuring account onboarding

# Configuring account onboarding {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up and configure the Account Lifecycle Events application.  
This section covers the following:

* [Create an account onboarding case](https://servicenow-prod.fluidtopics.net/sOTpZHAgnfkbBcc3q32DYQ "When the customer service agent creates an account, an account onboarding case is generated.")
* [Activate Account Lifecycle Events](https://servicenow-prod.fluidtopics.net/3BoMVOt_K2VoY21q_4mRKg "The Account Lifecycle Events (com.sn_acct_lc) plugin is available as a separate subscription. This plugin activates related plugins, if they aren’t already active.")
* [Set up the account onboarding playbook](https://servicenow-prod.fluidtopics.net/cqF1J2GvNUjjMqRuSQzqGg "Use the account onboarding playbook to import, stage, manage, and publish account data.")
* [Configure the account onboarding playbook using Process Automation Designer](https://servicenow-prod.fluidtopics.net/bRiu5uMH6nNswFAKfImUEQ "Use Playbooks in Workflow Studio to configure the Account Lifecycle Events playbook.")
* [Set up Recommended Actions for account onboarding](https://servicenow-prod.fluidtopics.net/ffJL6Z7Sr6JJ7J9EeNtf_g "Set up recommended actions to display relevant recommendations in the account onboarding playbook.")
* [Run scheduled job to back up staging table](https://servicenow-prod.fluidtopics.net/fmCSxHV0BITi1rclqQBgyQ "You can take a backup of the data on the staging table at periodic intervals.")
{#account-lifecycle-configure__ul_bjz_l3c_j1c}