--- Release : - xanadu ft:locale : - English ft:publication_title : - Xanadu Account Lifecycle Events ft:clusterId : - actle bundleId : - actle workflow : - Customer and Industry --- Xanadu Account Lifecycle Events - [Account Lifecycle Events](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-events-landing.html?contentId=CZU8w~P3p3T1uDhiL1V50Q) - [Account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-events-landing-page.html?contentId=innTQ~Jy9MBbvxT2_cSrng) - [Exploring account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-playbook-overview.html?contentId=otfXTZRYZFvA~gAvPm3E2A) - [Configuring account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-configure.html?contentId=7KQojCGniIq6fIhN4nmryA) - [Activate Account Lifecycle Events](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-activate.html?contentId=glNY02jyHYWcdJa6TGFFeQ) - [Set up the account onboarding playbook](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook.html?contentId=_0hHudEgZ9ozShu98wRIQQ) - [Create an account onboarding case](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-case.html?contentId=mS_3XKa9ScI~mLcvILKZ2Q) - [Initial setup](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook-initiate.html?contentId=kFZV9VQGZnl2UpKEVmaMXw) - [Data capture and validation](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook-data-capture.html?contentId=5uJaFaKUt8ayg~tmlOgVeg) - [Account onboarding data validation flow](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-import-flow.html?contentId=_T~js40KHqoFFoTWlEEIVA) - [Configure data validation using the Data Validation Assist table](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-data-valid-assist.html?contentId=bJ1LrWJUbmDkzevEW31ybw) - [Configure the account onboarding data import task](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-import-builder.html?contentId=nFGCQF0Do1RXgQc5X6G49g) - [Add the data import task](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-add-data-import.html?contentId=rfAJkC4BCP6Xbc8N7kKOiA) - [Import data into the account onboarding playbook](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-import-data.html?contentId=DHKQ21OCXCx0MYABLNOfvg) - [Development and automation](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook-development.html?contentId=29auHtw9MLI0n~cw1_W_ag) - [Testing and training](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook-test-golive.html?contentId=gUJ~fuLLLj2ToaH6rduiFg) - [Go-live and post support](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-playbook-golive.html?contentId=NW8c9HLgdk1Uj8AtZaLn3Q) - [Configure the account onboarding playbook using Process Automation Designer](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-pad.html?contentId=MVSB1Uye3Fx9Uqa7q~kSDQ) - [Configure simple Account Lifecycle Events playbook tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-configure-simple.html?contentId=IwDXcfkiBRqw1z~BqEVM4A) - [Set up Recommended Actions for account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-setup-rec-action.html?contentId=7iJJ2859vtfrIBXGHS36Sw) - [Run scheduled job to back up staging table](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-backup.html?contentId=PlVnblj4S~zRq9VsUugVZA) - [Using account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use.html?contentId=zlh4AUTuTfB2i8o2A0Knfw) - [Account onboarding landing page](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-events-onboarding-landing.html?contentId=_XzY_QO827kj7MibCV8Tbw) - [View account onboarding cases in the Consumer Service Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-view-csm-portal.html?contentId=oVnylG_cFrB~YyLCZ3Y4qQ) - [Recommended actions for account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-events-recommend-action.html?contentId=ZjooQF6ULIjBt~QY8U_XUA) - [Recommended actions available with the Account Lifecycle Events application](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-oob-rec.html?contentId=ZKX6sRuiU8zVkYYzg_cbLg) - [Create a success play for account onboarding](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-onboard-success-play.html?contentId=dutBLjXWHLN9DnQrNVvAXA) - [Account onboarding Knowledge Base](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-knowledge-base.html?contentId=8wVHnrltBEHNQePX9G3ddQ) - [Customer success](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-customer-success-landing-page.html?contentId=22I~0YIrX4Z8fp4_KgtY5A) - [Exploring customer success](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-events-customer-success-about.html?contentId=vs8ZkNMMEAoMoa9s9ygEDw) - [Configure customer success](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-config-cust-success.html?contentId=U3DSDk1nsPrQWADYEAZrXQ) - [Create an engagement](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-engage.html?contentId=WjURmMZzrfE1Naf7eh8AkQ) - [Create a success objective](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-object.html?contentId=uqFk~CJIaO38JkN4IzTl6g) - [Create a success outcome](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-outcome.html?contentId=rP6FoxdpMcQR9C1WHQzJaw) - [Create a touchpoint](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-touchpoint.html?contentId=XwME3r8OviKShq9Mrbc18w) - [Create a risk signal](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-risk-signal.html?contentId=Sp62G7EIae_VRq_D5AjBFQ) - [Create a success initiative](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-initiative.html?contentId=awHW9Z~gsEwuBgys7iTEqw) - [Create an ALE definition record](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-ale-defn.html?contentId=gEpObqReJFOzGfmM4FckSg) - [Create an ALE choice record](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-ale-choice.html?contentId=aYU3L4675NW28~GUjqooEA) - [Create a success play](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-success-play.html?contentId=cZrJuBk7iGy5YxVs1Vh00g) - [Define subflows for success plays](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-config-subflow.html?contentId=FvZcFfE29LNm1qtFMv0cJQ) - [Create an internal play](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-internal-play.html?contentId=VDfdMlaF38Alk5WsopGtww) - [Create an internal play task](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-internal-play-task.html?contentId=YIJwioJoSOemxEKdtQpFZg) - [Create a success case](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-success-case.html?contentId=3tIayH~iyIZY5Lu7QZxDFQ) - [Create a success case task](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-success-case-task.html?contentId=xoaxZTkTAppof31SCl9WkA) - [Define risk signal to solution relationship](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-risk_signal_solution.html?contentId=i4iIDQ6ywsTmjJXVx~86WA) - [Create a success blueprint](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-create-blueprint.html?contentId=sKktVGkb5f1bjHHaSHcjQQ) - [Using customer success](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-use-cust-success.html?contentId=BTJr9raWcjMV4ffFRX4hFw) - [Success landing page](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-landing.html?contentId=mC5yPFfXai9xCSN3zJF_pA) - [Engagement record page](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-view-engage.html?contentId=9u4YGI0Texd9U36KC6Z3Rw) - [Success objective record page](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-view-success-object.html?contentId=nHueXH_7wo9jrQH6dtWgNg) - [Account Lifecycle Events reference](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-reference.html?contentId=F1kY1NNA8uEIcbMg1O1gRw) - [Domain separation and Account Lifecycle Events](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-domain-separation.html?contentId=LSfeCeKiKgLZf0OIX9mcZQ) - [Account onboarding users and roles](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-user-personas.html?contentId=UtwmnMYUxBaabVOqida3tQ) - [Customer success roles](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-roles.html?contentId=A6OWkeE_ADl6v3LyKesvMw) - [Customer success flows](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-flows.html?contentId=djy6M939DXKeuhydzMYYDw) - [Customer success business rules](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-business-rules.html?contentId=HOjVxrqShuN1lt3rGJYbCg) - [Customer success tables](https://servicenow-prod.fluidtopics.net/r/xanadu/acct-lifecycle-events/account-lifecycle-success-tables.html?contentId=eD896~RlSCcb5i0J~gj3EQ)