Application Portfolio Management
Summarize
Summary of Application Portfolio Management
The ServiceNow® Application Portfolio Management (APM) application helps organizations understand their applications, identify redundancies, and reduce costs. By consolidating applications within similar business functions, APM enables organizations to determine which applications to modernize, sustain, or replace based on business needs aligned with organizational goals.
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Key Features
- Manage Digital Integrations: Centralize the management of all application integrations to enhance control over the application portfolio.
- Rationalize Applications by Business Capability: Use a bubble chart to evaluate applications and decide whether to invest in, sustain, or replace them based on business capabilities.
- Define Standards for Software Products: Utilize the Technology Reference Model (TRM) to establish standards for software products and manage unapproved software in the organization.
Key Outcomes
By implementing APM processes, organizations can effectively tackle challenges such as:
- Redundant applications performing similar functions.
- Rising costs associated with maintaining applications.
- Demand for upgrades to meet new functional requirements.
- Conflicts between legacy and vendor applications.
- Poor performance due to outdated software.
APM ultimately leads to improved business efficiency, cost optimization, and a comprehensive view of the application estate, including technology relationships.
Use the ServiceNow® Application Portfolio Management (APM) application to gain a comprehensive understanding of the applications used in your organization so you can identify redundancies, and decrease budgetary costs. By consolidating applications within the same business function, you can identify applications to modernize or upgrade.
APM helps you decide whether to invest, sustain, or replace applications based on the business need aligned towards the organization goal.
- Redundant applications for similar functions.
- Increasing cost of owning and maintaining applications.
- Increasing demand to upgrade the existing applications for new functions.
- Conflict between in-house legacy applications and that of the vendors.
- Inadequate performance because of outdated applications.
Overcome these challenges, improve business functions in an efficient and smooth manner, and optimize cost with these APM processes.
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Manage digital Integrations in APM Manage all the integrations of all your applications at a centralized space to control them in Application Portfolio Management. |
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Rationalize applications by business capability Rationalize all the business applications in a specific business capability and decide whether to invest, sustain, or to replace any application by configuring multiple combinations of indicators in a bubble chart. |
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Define standards for software products and products versions Define software products standards and manage unapproved software in your organization. Use the Technology Reference Model feature to define the standards for the software to be used in your organization. |
Manage digital Integrations in APM
The digital integration represents integration between two business applications. In a typical scenario there would be a consuming business application, a provider business application, and an interface that is provided by the provider business application. The digital integration contains the metadata on the integration, including name, version, type, data flow direction, middleware used, owners, and so on.
Rationalize applications by business capability
Evaluate business application scores in the context of business capability. Decide whether to invest, sustain, or to replace an application by configuring multiple combinations of indicators in the bubble chart.
Define standards for software products and products versions
Use the Technology Reference Model (TRM) module to define standards for all software applications that are used in your organization. You can define the software, and software versions to be used in the production. Add new software products to the TRM library, and approve or reject requests submitted by other stakeholders. Use the technical debts page to find out unapproved software products that are being used in production.
Applications and features
- Enterprise Architecture Workspace
- Application Portfolio Management Overview
- Application Portfolio Management portal
- Technology Portfolio Management
- Technology Reference Model
- Management of digital integrations
- Application Portfolio Management (APM) Cloud Assessment
- Architectural artifacts
- Exporting Application Portfolio Management data to Microsoft PowerPoint