---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# ITSM Employee Slate for Moveworks release notes

# ITSM Employee Slate for Moveworks release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® ITSM Employee Slate for Moveworks application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history {#store-rn-itsm-employee-slate-moveworks__section_ugd_t5c_ckc}

Version 2.0.3 - September 2026 (Australia)
:
    * Employees now get a widget experience for checking tech lounge status, join a walk-in queue, or book an appointment (remote/in-person).
    * Otto provides a conversational front end to the walk-up widget. Employees enter by naming the tech lounge or describing a problem. Otto tries KB resolution first, recommends scheduling over walk-in when the queue passes a configurable threshold, then either completes the booking in chat or hands off to the widget with location and description prefilled.
    * Employees can view, manage, and cancel their tech lounge appointments and leave the walk-in queue, with duplicate bookings prevented. Lounge listings are filtered to the employee's location and show correct hours of operation, and the confirmation page displays the reason for visit.

Version 1.1.3 - August 2026 (Australia)
:   A Moveworks powered, conversation-first employee experience where every interaction is personalized to the individual dynamically surfacing the content, answers, and actions they need, across all system they work in, the
    moment they need it. This app enables IT Service Management specific experiences for employees.