---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Re-enable state flows

# Re-enable state flows {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
When service management state flows have been disabled, they cannot be re-enabled
from the user interface.

## About this task

State flows can, however, be re-enabled by running a script for each service
management application.

## Procedure

For each service management application, run the following script:  

    var now_GR = new GlideRecord('sm_config');
     gr.get('name', '{YOUR_APP_NAME}'); //this can be looked up by navigating to 
     the sm_config list
     gr.use_sf = true;
     gr.update();