---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Find a move request

# Find a move request {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Facilities and move staff can locate and manage move requests from the Moves tab
within the workbench.

## Before you begin

Role required: move_basic

## About this task

The Move tab is only visible when the Facilities Move Management plugin (com.snc.facilities_service_automation.move) has been activated.

## Procedure

1. Navigate to AllFacilitiesWorkbench.
2. To help narrow your search results, you can select the campus, building, and floor number for your search.  
   Note:  
   The facilities administrator configures the number of search results returned. See [Facilities visualization workbench configuration](https://servicenow-prod.fluidtopics.net/jqiFakX~GMIfsqVk6tDcbQ "Space administrators configure properties on the workbench. In the application navigator, Facilities > Workbench Configuration contains the configuration settings divided into sections.").  
   By default, facilities administrators can see all move requests for the selected level displayed in the right side pane. Yellow pins (![move request icon]()) depict those request locations on the floor plan.
3. Continue with one of the following options.

   | Option | Action |
   | To see all move requests assigned to you | Select Assigned to me check box. |
   | To search for a move request | 1. On the Moves tab, enter the move request number, the name of the user to be moved, or the name of the user who made the request. 2. Press the Enter key to submit your search criteria. {#t_FindMoveRequest__ol_pkh_w3x_mt} |
   |-|-|

   {#t_FindMoveRequest__choicetable_WorkbenchAccess}  
   Search results are returned in the following order:
   * Current Level
   * Other in Campus
   * Other Campuses
   {#t_FindMoveRequest__ul_njs_gvw_mt}
4. Continue with one of the following options.

   | Option | Action |
   | To see move request details | Click the move request number. |
   | To edit the From or To space | 1. Click the edit (![edit icon]()) icon beside the From: or To: field. 2. Click a space on the floor plan to change its location. 3. Click the save (![save icon]()) icon. {#t_FindMoveRequest__ol_zfw_x4d_nt} |
   | To see the location on the floor plan | Click the pin (![pin icon]()) icon. |
   |-|-|

   {#t_FindMoveRequest__choicetable_swj_2jx_mt}

*[\>]: and then