---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Activate Service Management

# Activate Service Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Service Management Core plugin is activated automatically when you activate any
service management application.

## Before you begin

Role required: admin

## About this task

For information on subscribing to a service management application, see [Activate Facilities Service Management](https://servicenow-prod.fluidtopics.net/Yx98PsKTMVdJRWGV20JWcA "The Facilities Service Management plugin (com.snc.facilities_service_automation) is now deprecated and no longer supported or available for new activation.").  
The Service Management Core plugin also activates the following plugins if they are not already active.

* Automatic Assignment
* Asset Management
* Process Flow Formatter
* State Flows
* Knowledge Management V3
* Skills Management
* Territory Management
* Managed documents
* Task Activities
* Service Management Geolocation
* Encryption Support
* Workbench
* Checklist
{#t_ActivateServiceManagement__ul_prm_5q4_1r}
* **[Activate other Service Management applications](https://servicenow-prod.fluidtopics.net/Gru7~Z0piAJgG4_BP7hx5g)**   
  After the Service Management Core plugin has been activated, you can activate other SM applications, such as Field Service management and facilities service management. You can also activate CMS portals for each of these SM applications to add them to the Service Management Portal.

**Related topics**   

* [Process flow formatter](https://www.servicenow.com/docs/access?context=r_ProcessFlowFormatter&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
* [State flows](https://www.servicenow.com/docs/access?context=c_StateFlows&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Managed Documents](https://www.servicenow.com/docs/access?context=c_ManagedDocuments&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)