---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Move planning tool

# Move planning tool {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Move Planning tool displays occupancy totals by campus and floor. Facilities and
move administrators can add or remove users to and from scenarios while planning a move. Groups of
people are selected and moved by department (department on sys_user record) or by direct manager
(manager on sys_user record).

The move planning tool also contains three tabs to help in enterprise move planning.  
{#c_MovePlanningTool__table_qjv_hvd_dv__entry__2}

| Tab | Description |
|-|-|
| Scenarios | * Create or change scenarios * Change the campus you are viewing * See current seating capacity {#c_MovePlanningTool__ul_htp_jvd_dv} |
| Planning | * Choose how you want to select groups to move: by department or manager * Select a group and color that group on the map {#c_MovePlanningTool__ul_y5w_lvd_dv} |
| Display | * Select how segments are displayed * Hide buildings and floors {#c_MovePlanningTool__ul_bgq_4vd_dv} |
[Table 1. Move planning tool tabs]

{#c_MovePlanningTool__table_qjv_hvd_dv}  
Figure 1. Move Planning Tool
* **[Enterprise move scenarios](https://servicenow-prod.fluidtopics.net/WskgVC9mWNofXmRGTwr~Pg)**   
  Move scenarios are used by the Facilities team to see the implications of a move in relation to other moves. Multiple scenarios can be created.
* **[Enterprise move details](https://servicenow-prod.fluidtopics.net/yK1rRsBez7yZe_ca~MOH~Q)**   
  Enterprise move details are created when people are added to the scenario. Move details contain information about the move for a specific person, such the destination floor, destination building, need for moving boxes, or a security badge update.
* **[Enterprise move requests](https://servicenow-prod.fluidtopics.net/Tr~RZLCjBfrciljODV5TIA)**   
  Enterprise move requests are managed by a workflow, which contains required approvals from facilities_admin or move_admin. State changes are handled by UI actions.
* **[Enterprise move tasks](https://servicenow-prod.fluidtopics.net/vyGkwMthFdB8JkJeDTe31g)**   
  Before a move can be executed, destination locations for all users must be complete. Move tasks are based on check boxes on the request form.