---
sourceDocument: Australia Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/service-management-for-the-enterprise

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Service Management

ft:clusterId :

    - sm4e

bundleId :

    - sm4e

workflow :

    - Technology


---

# Enterprise move

# Enterprise move {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Facility teams use Enterprise Move to plan and execute move scenarios in support of
large or complex employee move requests.  
The Facilities enterprise move process is as follows:

1. A facilities administrator uses the Move Planning Tool to create scenarios of potential moves.
   * A facilities administrator assigns delegators and move groups to each scenario.
   * A facilities administrator reviews the scenarios and chooses the one to execute.
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2. Delegators access their assigned move scenarios and assign users to seats.
3. Facilities staff members execute and facilitate the move through the Enterprise Move workflow.
   * State changes are handled by UI actions and a workflow, which contains a required approval from facilities_admin or move_admin.
   {#c_EnterpriseMove__ul_j23_pwd_dv}

{#c_EnterpriseMove__ol_dlw_lsl_cr}  
Note:  
The Service management workflow can be edited to meet customer-specific processes.
* **[Move planning tool](https://servicenow-prod.fluidtopics.net/hDEk7bf4KjsBfCXvVbrHYg)**   
  The Move Planning tool displays occupancy totals by campus and floor. Facilities and move administrators can add or remove users to and from scenarios while planning a move. Groups of people are selected and moved by department (department on sys_user record) or by direct manager (manager on sys_user record).