---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# View Performance Analytics for Vulnerability Response \[PA\] reports in real-time

# View Performance Analytics for Vulnerability Response \[PA\] reports in real-time {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

To manage your most important vulnerable items (VIs) and help you remediate them
quickly, view reports on-demand, in real-time on the Vulnerability Management (PA)
dashboard. The Performance Analytics for Vulnerability Response application is available with a separate
subscription from the ServiceNow Store.

## Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

Persona and granular roles are available to help you manage what users and groups can see and do in the Vulnerability Response application. For an initial assignment of the persona roles in Setup Assistant, see [Assign the Vulnerability Response persona roles using Setup Assistant](https://servicenow-prod.fluidtopics.net/msi8kaFkGNjyRib_XBHEzQ "Assign the Vulnerability Response persona roles to groups or users with Setup Assistant."). For more information about managing granular roles, see [Manage persona and granular roles for Vulnerability Response](https://servicenow-prod.fluidtopics.net/WeKNf9YHNMJmJIA6yCsRvA "After you complete your initial assignment of persona roles using Setup Assistant, manage additional granular role assignments to users or groups from the User Administration module in your instance.").

For more information about the reports for Performance Analytics for Vulnerability Response, see [Vulnerability Management \[PA\] dashboard](H_JST1F75nQRFgTRN1Lr1A "Track the volume, performance and progress of vulnerabilities from initial analysis and detection to containment, or remediation. You can filter reports by assignment group, exploits, risk rating, or state, for example. Quickly gain insight into your vulnerability exposure and which business services are affected.").

For more information about the setup and installation of the Performance Analytics for Vulnerability Response application, see [Install and configure the Performance Analytics for Vulnerability Response \[PA\] application](5WivnbLr7vBqT11J8GK_Iw "Before you can use the Performance Analytics for Vulnerability Response application, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and complete a few installation and configuration steps. The PA application is not installed as part of the Vulnerability Response application. It is available as a separate subscription.").

If not displayed, to view the dashboard, navigate to Vulnerability ResponseOverview. At the top of the dashboard the report tabs are displayed.  
Starting with version 19.0 of Vulnerability Response, this dashboard can also be viewed in the New Experience UI. To view the dashboard in the new UI, navigate to WorkspacesVulnerability Manager Workspace and click the Dashboards icon. Depending on your role, the default dashboard is displayed. To view other dashboards, click the drop-down next to the dashboard name. For more information, see [Dashboards in the Vulnerability Manager Workspace](https://servicenow-prod.fluidtopics.net/2xZMBwx48zDozvbNZJgOtQ "On the Dashboards page of the Vulnerability Manager Workspace, you can view the dashboards in the Next Experience UI and use these dashboards to track and analyze the vulnerabilities.") and [Dashboards in the IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/D8mVjNkutVKLD1vlxpTJaA "The Dashboards page in the IT Remediation Workspace provides the Vulnerability Remediation dashboard in the Next Experience UI which can be used to focus on the remediation tasks and vulnerable items.").  
Note:  
If you are on Tokyo, you can view the dashboards in the Next Experience UI but with some functional loss.
Figure 1. Overview tab

View the following reports on the tabs of the Vulnerability Management (PA) dashboard in real-time.

* Overview tab
  * Critical Vulnerable Items by Assignment Group
  {#vr_real_time_report_PA_VR__ul_w2x_z5n_pkb}
* Vulnerable CIs tab:
  * Vulnerable CIs Without Owners
  * Retired or Stolen CIs with Active VIs
  {#vr_real_time_report_PA_VR__ul_z2x_z5n_pkb}
* Exceptions tab:
  * Deferred Vulnerable Items by Reason
  * Deferral Requests About to Expire
  * Deferred Vulnerable Items by CIO Manager
  {#vr_real_time_report_PA_VR__ul_afx_z5n_pkb}
* Remediation tab:
  * Unassigned Vulnerable Items
  {#vr_real_time_report_PA_VR__ul_bfx_z5n_pkb}

{#vr_real_time_report_PA_VR__ul_v2x_z5n_pkb}

To view real-time scores, with one of the tabs selected that contains real-time reports, follow these steps:

## Procedure

1. In the report, for example, Critical Vulnerable Items by Assignment Group, click one of the links that is displayed.  
2. In the record that is displayed, click the date.  
3. In the calendar that is displayed, click Real-time.  
   If a report does not support a real-time score, the Real-time button is not
   displayed on the calendar.

   It may take a few moments for the value to update. The current date, the
   records, the number of new records since the last report, and the percent
   change from the last report are also displayed.
4. **Optional:** To view the records that make up the report, with the real-time report displayed, in the upper right, click Show records.  
   A list of records that make up the score is displayed.

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