---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# View patches without solutions in Vulnerability Response

# View patches without solutions in Vulnerability Response {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Starting with v16.0 of Vulnerability Response, for patches that have no solutions
after an import, the system then searches for patch IDs in the vulnerability reference data so
that you can view these patches on vulnerability records.

## Patches without solutions {#vr-patch-view-no-solution__section_mp5_ylj_rsb}

Role required: sn_vul.vulnerability_admin.

The data imported from the patch orchestration and vulnerability solution applications, as
well as patch scanner integrations, are processed, connected, and displayed in the Vulnerability Response application on Patch Update records.

When a solution exists for a vulnerability, related information is correlated in your instance
and is rolled up from the patches, to vulnerability solutions, and to the vulnerabilities. To
view this information, navigate to AllVulnerability ResponsePatchesAll.

After an import, if no vulnerability solution data is available, the Vulnerability solution field on the Patch Update record is left blank. So that you can see the
related solution information for these patches, a system property,
\[sn_vul_patch_orch.no_solution_patch_rollup\], is activated by default in
your instance. This property searches for Bulletin IDs and Article IDs in the vulnerability
reference data from scanner imports. If a match is found, the associated data is populated on
the potential patches table, and this information is displayed on the related lists of
vulnerability records.

If you have a large number of vulnerabilities, or the rollup scheduled job is taking a long
time to complete, you might prefer to deactivate this system property to avoid possible
performance issues. However, note that if you deactivate this system property, imported solution
data is neither searched for nor rolled up to your vulnerabilities with no solutions.

As a user with the sn_vul.vulnerability_admin role, to deactivate the system property, follow
these steps:

1. Navigate to sys.properties.list.
2. Locate sn_vul_patch_orch.no_solution_patch_rollup and click it to open the record.
3. In the Value field, type <kbd class="ph userinput">false</kbd>.
4. Click Update.
{#vr-patch-view-no-solution__ol_jbg_kmj_rsb}

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