---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Solution form fields

# Solution form fields {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read

Solutions are created automatically when records are downloaded from third-party
solution integrations and stored under Solutions in Vulnerability Response.

## Solution integration entry fields {#solution-fields__section_jxy_4zk_t2b}

The imported fields in this table are read-only.
{#solution-fields__table_lrt_pbl_t2b__entry__2}

| Field | Description |
|-|-|
| Number | Identifier assigned to the solution. |
| Source | Origin of the solution. |
| Source ID | Source identifier for this solution. |
| Risk rating | Separates Solution record Risk score into ranges from Critical to None. For more information on solution Risk rating, see [Vulnerability Solution Management](https://servicenow-prod.fluidtopics.net/4~jL5ap2RRdZ3gYosfm3rg "Vulnerability Solution Management automates the correlation of vulnerabilities in your environment with the solutions that can remediate them. It identifies the patches, configuration updates, and controls with the highest impact for your organization, eliminating the need for manual research."). Note: Solution Risk rating is not the same as the Vulnerable Item, Third-party Vulnerability Entry, and Remediation Task records Risk rating. |
| Risk score | Weighted calculation based on the Risk score and count of vulnerable items with this solution as their Preferred solution. For more information on solution risk score, see [Vulnerability Solution Management](https://servicenow-prod.fluidtopics.net/4~jL5ap2RRdZ3gYosfm3rg "Vulnerability Solution Management automates the correlation of vulnerabilities in your environment with the solutions that can remediate them. It identifies the patches, configuration updates, and controls with the highest impact for your organization, eliminating the need for manual research."). Note: Solution record Risk score is not the same as the Vulnerable Item, Third-party Vulnerability Entry, and Remediation Tasks records Risk score. Available when SAM NVD is enabled, but if there are no active vulnerable items (VI) associated with a vulnerability the solution Risk score is set to zero. |
| Highest-supersedence | Indicates that no solution supersedes it. |
| Solution type | What kind of solution it is. Choices are: * Workaround * Mitigation * Vendor Fix * Patch * Rollup * Entitlement * Will Not Fix * None available {#solution-fields__ul_cx4_t5h_nhb} |
| Requires restart | Restart needed. Choices are: * Yes * No * Maybe {#solution-fields__ul_j1p_z5h_nhb} |
| Date published | Date the vulnerability was published by source. |
| Last modified | Date the vulnerability was last modified by source. |
| Summary | Remediation summary of the solution. |
| Bulletin | Security Bulletin associated with the solution. |
| Product Categories | Product categories to which the solution applies. |
| Products | Products to which the solution applies. |
| Solution Details ||
| Description | If no content is available from the solution source, you are directed to another relevant section or solution for more information. |
| Links | Imported internet resources associated with the solution. |
| Vulnerability Details ||
| Vulnerability notes | Summary of vulnerabilities remediated by the solution. |
| Remediation Status ||
| Preferred Solution Targets Remediation status for vulnerable items and their unique configuration items (CIs), for which this is the preferred solution. Note: A unique CI is one that is counted only once, regardless of how many VIs it is associated with. ||
| Vulnerable Items | Number of active (non-closed) vulnerable items for which this solution is preferred for remediation. This count excludes deferred vulnerable items. |
| Total VIs | Number of active and closed vulnerable items for which this solution is preferred for remediation. This count excludes deferred vulnerable items. |
| % VIs remediated | Percent complete for vulnerable item (VI) remediation. Applies to VIs for which this solution is preferred. This count excludes deferred VIs. |
| Remaining CIs | Number of unique CIs associated with one or more active vulnerable items for which this solution is preferred for remediation. This count excludes the CIs of deferred vulnerable items. |
| Total CIs | Number of unique CIs associated with one or more active and closed vulnerable items for which this solution is preferred for remediation. This count excludes the CIs of deferred vulnerable items. |
| % CIs remediated | Percent complete of unique CIs remediated (meaning all VIs for that CI and this solution are remediated). Determined by the number of remediated CIs over the total unique CIs associated to vulnerable items with the preferred solution. This count excludes the CIs of deferred vulnerable items. |
| Preferred Solution Targets (Includes Deferred) Remediation status for vulnerable items and their unique CIs, including deferred, for which this is the preferred solution. ||
| Vulnerable Items | Number of active (non-closed) vulnerable items for which this solution is preferred for remediation. |
| Total VIs | Number of active and closed vulnerable items for which this solution is preferred for remediation. |
| % VIs remediated | Percent complete for vulnerable item (VI) remediation. Applies to VIs for which this solution is preferred. |
| Remaining CIs | Number of unique CIs associated with one or more active vulnerable items for which this solution is preferred for remediation. |
| Total CIs | Number of unique CIs associated with one or more active and closed vulnerable items for which this solution is preferred for remediation. |
| % CIs remediated | Percent complete of unique CIs remediated (meaning all VIs for that CI and this solution are remediated). Determined by the number of remediated CIs over the total unique CIs associated to vulnerable items with the preferred solution. This count excludes the CIs of deferred vulnerable items. |
| Potential Solution Targets Remediation status for vulnerable items and their unique CIs, with a vulnerability related to this solution. ||
| Vulnerable items | Number of active (non-closed) vulnerable items for which this solution is a potential solution for remediation. This count excludes deferred vulnerable items. |
| Remaining CIs | Number of unique CIs associated with one or more active vulnerable items for which this solution is a potential solution for remediation. This count excludes deferred vulnerable items. |
| Potential Solution Targets (Includes Deferred) Remediation status for vulnerable items and their unique CIs, including deferred, with a vulnerability that can be remediated by this solution, including preferred solution counts. ||
| Vulnerable items | Number of active (non-closed) vulnerable items for which this solution is a potential solution for remediation. |
| Remaining CIs | Number of unique CIs associated with one or more active vulnerable items for which this solution is a potential solution for remediation. |
| Notes ||
| Internal notes | Editable field provided for the remediation specialist. |
| Related Links ||
| Update status | Date and time when the Remediation status was last updated. Updates the following: * Remediation task state * Risk score and rating * Metrics from the Remediation Status section {#solution-fields__ul_o3m_jjf_vkb} |
| Related Lists ||
| Vulnerable Items | Vulnerable items associated with this solution as the preferred solution for remediation. |
| Third-Party Vulnerabilities | Third-party vulnerabilities associated with this solution. |
| CVEs | Common Vulnerability and Exposure (CVE) vulnerabilities associated with this solution. |
| Remediation Tasks | Remediation tasks that contain related vulnerable items with this solution preferred for remediation. |
| Preceding Solutions | Earlier solutions which resolve one or more of this solution's vulnerabilities. |
| Superseding Solutions | Later solutions that resolve all of this solution's vulnerabilities. This list is empty when the highest-supersedence box is checked. |
[ ]

{#solution-fields__table_lrt_pbl_t2b}