---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Install the Vulnerability Response Integration with Jira

# Install the Vulnerability Response Integration with Jira {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Before you run the integration on your instance, the installation and configuration steps must be completed so the Jira product properly integrates with Application Vulnerability Response. This application is available as a separate subscription.

## Before you begin

Role required: admin.  
Complete the following setup checklist prior to installation. These setup tasks are required for a smooth installation and configuration.  
Note:  
This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to [Activate a ServiceNow Store application](https://servicenow-prod.fluidtopics.net/RFo48XO5_M32aNft7_tP2A "After an application has been given entitlement, you must activate its dependencies plugin and activate the application. This process also applies to applications downloaded to sub-production instances.").
{#jira-install__table_rv4_tpl_mcb__entry__2}

| Setup tasks | Description |
|-|-|
| Verify that the Vulnerability Response application is installed and activated. | * Jira Integration for Vulnerability Response requires the Vulnerability Response application. * For the most current version of Jira Integration for Vulnerability Response, verify you have the most current version of Vulnerability Response installed. See [KB0856498 Vulnerability Response Compatibility Matrix and Release Schema Changes](https://support.servicenow.com/kb_view.do?sysparm_article=KB0856498). * If the application is not installed and activated see, [Install Vulnerability Response](https://servicenow-prod.fluidtopics.net/sB5D1~3XOF2DyOX7hmc5dA "Before you run the Vulnerability Response application in your ServiceNow AI Platform instance, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and activate it."). {#jira-install__ul_kxv_2pw_dyb} |
| Verify that the Integration Hub plugin is installed. | * Jira Spoke requires the Integration Hub. * See [KB1112383](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112383) for Integration hub installation. * For more information, see [Legal schedules-IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). {#jira-install__ul_lxv_2pw_dyb} |
| Verify that the latest version of [Jira Spoke](https://www.servicenow.com/docs/access?context=jira-spoke-v3-0-2&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) is installed. | See [KB0792632](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0792632) for Jira Spoke installation. |
| Verify that the Vulnerability Response Integration with Agile Management is installed. | Vulnerability Response Integration with Atlassian Jira requires this integration. |
[ ]

{#jira-install__table_rv4_tpl_mcb}

## Procedure

1. Log in to the instance you want to install the Jira Vulnerability Response integration on.
2. Navigate to the ServiceNow Store.
3. In the ServiceNow Store, search for the Vulnerability Response integration with Jira application.
4. Click the application tile.  
   Detailed information about the application you are installing is displayed.  
   Note:  
   Consider reading the Other Requirements and Dependencies sections, as applicable.
5. Click Request App and enter your Now Support login credentials.
6. Click Get.
7. Enter the Instance Name and Reason for the Instance, and click Validate Instance.
8. Click Request.  
   You will receive an email with detailed installation instructions.
9. Navigate to System ApplicationsApplications.
10. Locate the application, select it, and click Install.  
    Your application is automatically installed on your instance.
{#jira-install__steps_z5v_pq2_kcb}

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