---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Create a Vulnerability Response severity map

# Create a Vulnerability Response severity
map {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Vulnerability Response
severity mapping transforms third-party source severity fields to recognizable fields in Vulnerability Response.

## Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

## About this task

Vulnerability Response ships
with National Vulnerability Database (NVD) to normalized ServiceNow severity mapping.
ServiceNow third-party
integrations such as the Qualys Vulnerability Integration provide
severity mappings upon installation. These maps can be adjusted by changing the
fields in existing maps.

Creating or editing a severity map is intended only for customized or non-standard
third-party mappings in your environment.

## Procedure

1. Navigate to AllVulnerability ResponseAdministrationNormalized Severity Mapping.
2. Click New.
3. Fill in the fields on the form, as appropriate.  
   {#create-severity-map__table_vks_thr_ns__entry__2}

   | Field | Description |
   |-|-|
   | Source | The name of the source for the severity mapping. |
   | Source value | The source severity value. |
   | Target value | The target severity value. Choices are: * 1- Critical * 2 - High * 3 - Medium * 4 - Low * 5 - None {#create-severity-map__ul_wmc_3fv_52b} |
   | Integration type | Integration type choices are: * Vulnerability Response * Application Vulnerability Response * National Vulnerability Response * Container Vulnerability Response {#create-severity-map__ul_inttype_vr} |
   [Table 1. Field mapping]

   {#create-severity-map__table_vks_thr_ns}
4. Repeat Step 3 for each source severity level.
5. Select Save.
{#create-severity-map__steps_sm4_ssg_lw}

*[\>]: and then