---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Configure questionnaire for risk reduction

# Configure questionnaire for risk reduction {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Starting with Vulnerability Response v20.0, you can customize risk reduction request's questionnaire for a set of filtered vulnerable items or remediation tasks.

## Before you begin

Role required: admin

## About this task

The Questionnaire for compensating controls for vulnerable items and Questionnaire for compensating controls for vulnerable group approval rules are shipped with the base
system.

## Procedure

1. Navigate to AllVulnerability ResponseAdministrationException Management.
2. On the Settings for VR Exception Management form, select the Enable questionnaire to request exception check box.
3. To configure questionnaires based on conditions for risk reduction requests:
   1. In the VR Questionnaire Configuration section, select New.
   2. On the Questionnaire Configuration - New Record form, select the Questionnaire for compensating controls for vulnerable groups or Questionnaire for compensating controls for vulnerable items approval rule and provide the condition.
   3. Select the desired questionnaire and select Submit.  
      For more information on the Questionnaire Configuration form fields, see [Questionnaire Configuration form fields](https://servicenow-prod.fluidtopics.net/vHqvESoWQ3xPmsMSJFhGBQ "You can define distinct questionnaire for a distinct collection of vulnerabilities or remediation tasks by filtering the vulnerabilities or remediation tasks respectively in the VR Questionnaire Configuration section of Settings for VR Exception Management form.").  
      The created questionnaire appears in the VR Questionnaire Configuration section of the Settings for VR Exception Management form.
   {#configure-approval-rules-risk-reduction__substeps_egz_5q4_c1c}
4. Select Save on the Settings for VR Exception Management form.
{#configure-approval-rules-risk-reduction__steps_em1_5bn_zyb}

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