--- sourceDocument: Australia Security Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Security Management ft:clusterId : - security bundleId : - security workflow : - Technology --- # Examples for remediation task creation in the Vulnerability Manager Workspace and IT Remediation Workspace # Examples for remediation task creation in the Vulnerability Manager Workspace and IT Remediation Workspace {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Examples for Remediation Task Creation in the Vulnerability Manager Workspace and IT Remediation Workspace This guide outlines how to create remediation tasks in the Vulnerability Manager Workspace and IT Remediation Workspace by grouping selected records based on specific criteria. It provides scenarios that illustrate different grouping strategies and their impact on existing remediation tasks. Show full answer Show less ## Key Features * **Grouping Criteria:** You can group records by assignment group, configuration item, vulnerability, or risk rating when creating remediation tasks. * **Managing Existing Records:** Options to either keep, skip, or transfer records from existing remediation tasks are available, allowing for flexibility in task management. ## Key Outcomes By following the scenarios presented, users can effectively manage remediation tasks based on their specific needs: * **Scenario 1:** Grouping by assignment group while skipping records in existing tasks creates separate tasks for each group. * **Scenario 2:** Grouping by assignment group and configuration item allows for transferring records to new tasks, thus reorganizing their management. * **Scenario 3:** Grouping by assignment group and vulnerability keeps records in both old and new tasks, ensuring comprehensive tracking of remediation efforts. * **Scenario 4:** Grouping by assignment group and risk rating also maintains records in both sets of tasks, facilitating risk-focused remediation. When you create remediation tasks manually in the Vulnerability Manager Workspace and IT Remediation Workspace, records are grouped into a remediation task based on the grouping criteria you select. Consider the following example where 10 records are selected for remediation task creation. After providing the record selection details and a brief description, select the Grouping criteria according to your requirement and then select how you want to manage the records that are already part of existing remediation tasks. ## Remediation task creation based on the grouping criteria {#create-remediation-task-examples__example_ijs_4lh_ydc} {#create-remediation-task-examples__table_dn5_tlh_ydc__entry__6} | Vulnerable item id | Existing remediation tasks | Assignment group | Configuration item | Vulnerability | Risk rating | |-|-|-|-|-|-| | VIT10001 | VUL10021, VUL10022 | Remediation Manager | APSVR-NY-1672 | CVE-2018-9020 | 4 | | VIT10002 | - | Vulnerability Response | DEV-IBM-NY-682 | CVE-2018-9020 | 2 | | VIT10003 | VUL10021 | LDAP Admins | DEV-IBM-NY-682 | CVE-2012-5357 | 1 | | VIT10004 | - | Remediation Manager | CRMBK-SD-4210 | CVE-2013-1710 | 4 | | VIT10005 | VUL10022 | Vulnerability Response | DEV-IBM-NY-682 | CVE-2018-9020 | 2 | | VIT10006 | - | Remediation Manager | CRMBK-SD-4210 | CVE-2013-1710 | 2 | | VIT10007 | - | LDAP Admins | DEV-SAP-SD-9388 | CVE-2013-3906 | 1 | | VIT10008 | - | LDAP Admins | DEV-IBM-NY-682 | CVE-2013-3906 | 1 | | VIT10009 | - | Remediation Manager | CRMBK-SD-4210 | CVE-2013-1710 | 2 | | VIT10010 | - | LDAP Admins | DEV-SAP-SD-9388 | CVE-2013-3906 | 4 | [Table 1. Vulnerable items selected for remediation task creation] {#create-remediation-task-examples__table_dn5_tlh_ydc} The following list shows how the records are grouped into remediation tasks based on the grouping criteria selected when creating the remediation task. Scenario1: Grouping criteria is selected as "Assignment group" and Managing records in other remediation tasks is selected as "Skip records for the new remediation tasks" : The records with the same assignment group are grouped into one remediation task. The records that are already part of existing remediation tasks are not added to the new remediation tasks. Here, three remediation tasks are created, each containing the records that are assigned to the Remediation Manager, LDAP Admins, and Vulnerability Response assignment groups.{#create-remediation-task-examples__table_mbl_z4h_ydc__entry__2} | Remediation tasks created | Records in the remediation task | |-|-| | Remediation task 1 - VUL10001 | This remediation task contains the records that are assigned to the Remediation Manager assignment group: * VIT10004 * VIT10006 * VIT10009 {#create-remediation-task-examples__ul_pck_fph_ydc} The VIT10001 record will not be moved to the VUL10001 remediation task. | | Remediation task 2 - VUL10002 | This remediation task contains the VIT10002 record that is assigned to the Vulnerability Response assignment group. The VIT10005 record will not be moved to the VUL10002 task. | | Remediation task 3 - VUL10003 | This remediation task contains the records that are assigned to the LDAP Admins assignment group: * VIT10007 * VIT10008 * VIT10010 {#create-remediation-task-examples__ul_z1h_4ph_ydc} The VIT10003 record will not be moved to the VUL10003 remediation task. | [Table 2. Remediation task created in scenario 1] {#create-remediation-task-examples__table_mbl_z4h_ydc} Scenario 2: Grouping criteria is selected as "Assignment group and configuration item" and Managing records in other remediation tasks is selected as "Transfer records to the new remediation tasks" : The records with the same configuration item that are assigned to the same assignment group are grouped into a remediation task. The VIT10001, VIT10003, and VIT10005 records are removed from their old remediation tasks and moved to the new remediation tasks. Here, five remediation tasks are created.{#create-remediation-task-examples__table_pvs_gyh_ydc__entry__2} | Remediation tasks created | Records part of remediation task | |-|-| | Remediation task 1 - VUL10004 | This remediation task contains the records that are assigned to Remediation owner assignment group and with APSVR-NY-1672 configuration item. * VIT10001 {#create-remediation-task-examples__ul_z4v_jq3_ydc} The VIT10001 record will be removed from the VUL10021, and VUL10022 remediation tasks. | | Remediation task 2 - VUL10005 | This remediation task contains the records that are assigned to Vulnerability Response assignment group and with DEV-IBM-NY-682 configuration item. * VIT10002 * VIT10005 {#create-remediation-task-examples__ul_mcg_qq3_ydc} The VIT10005 record will be removed from the VUL10022 remediation task. | | Remediation task 3 - VUL10006 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with DEV-IBM-NY-682 configuration item. * VIT10003 * VIT10008 {#create-remediation-task-examples__ul_htg_zq3_ydc} The VIT10003 record will be removed from the VUL10021 remediation task. | | Remediation task 4 - VUL10007 | This remediation task contains the records that are assigned to Remediation Manager assignment group and with CRMBK-SD-4210 configuration item. * VIT10004 * VIT10006 * VIT10009 {#create-remediation-task-examples__ul_vht_mr3_ydc} | | Remediation task 5 - VUL10008 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with DEV-SAP-SD-9388 configuration item. * VIT10007 * VIT10010 {#create-remediation-task-examples__ul_owz_tr3_ydc} | [Table 3. Remediation tasks created in scenario 2] {#create-remediation-task-examples__table_pvs_gyh_ydc} Scenario 3: Grouping criteria is selected as "Assignment group and vulnerability" and Managing records in other remediation tasks is selected as "Keep records in both the current and new remediation tasks" : The records with the same vulnerability that are assigned to the same assignment group are grouped into a remediation task. The VIT10001, VIT10003, and VIT10005 records will be added to their respective new remediation tasks without being removed from their old remediation tasks.Here, five remediation tasks are created.{#create-remediation-task-examples__table_mjh_dt3_ydc__entry__2} | Remediation tasks created | Records part of remediation task | |-|-| | Remediation task 1 - VUL10009 | This remediation task contains the records that are assigned to Remediation owner assignment group and with CVE-2018-9020 vulnerability. * VIT10001 {#create-remediation-task-examples__ul_njh_dt3_ydc} The VIT10001 record will remain part of VUL10021, and VUL10022 remediation tasks as well. | | Remediation task 2 - VUL10010 | This remediation task contains the records that are assigned to Vulnerability Response assignment group and with CVE-2018-9020 vulnerability. * VIT10002 * VIT10005 {#create-remediation-task-examples__ul_ojh_dt3_ydc} The VIT10005 record will remain part of VUL10022 remediation task as well. | | Remediation task 3 - VUL10011 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with CVE-2012-5357 vulnerability. * VIT10003 {#create-remediation-task-examples__ul_pjh_dt3_ydc} The VIT10003 record will continue to be part of the VUL10021 remediation task also. | | Remediation task 4 - VUL10012 | This remediation task contains the records that are assigned to Remediation Manager assignment group and with CVE-2013-1710 vulnerability. * VIT10004 * VIT10006 * VIT10009 {#create-remediation-task-examples__ul_qjh_dt3_ydc} | | Remediation task 5 - VUL10013 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with CVE-2013-3906 vulnerability. * VIT10007 * VIT10008 * VIT10010 {#create-remediation-task-examples__ul_rjh_dt3_ydc} | [Table 4. Remediation tasks created in scenario 3] {#create-remediation-task-examples__table_mjh_dt3_ydc} Scenario 4: Grouping criteria as "Assignment group and risk rating" and Managing records in other remediation tasks is selected as "Keep records in both the current and new remediation tasks" : The records with the same risk rating that are assigned to the same assignment group are grouped into a remediation task. The VIT10001, VIT10003, and VIT10005 records will be added to their respective new remediation tasks without being removed from their old remediation tasks. Here, five remediation tasks are created.{#create-remediation-task-examples__table_s3w_q53_ydc__entry__2} | Remediation tasks created | Records part of remediation task | |-|-| | Remediation task 1 - VUL10014 | This remediation task contains the records that are assigned to Remediation owner assignment group and with 4 risk rating. * VIT10001 * VIT10004 {#create-remediation-task-examples__ul_t3w_q53_ydc} The VIT10001 record will continue to be part of VUL10021and VUL10022 remediation tasks. | | Remediation task 2 - VUL10015 | This remediation task contains the records that are assigned to Vulnerability Response assignment group and with 2 risk rating. * VIT10002 * VIT10005 {#create-remediation-task-examples__ul_u3w_q53_ydc} The VIT10005 record will continue to be part of VUL10022 remediation task. | | Remediation task 3 - VUL10016 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with 1 risk rating. * VIT10003 * VIT10007 * VIT10008 {#create-remediation-task-examples__ul_v3w_q53_ydc} The VIT10003 record will continue to be part of VUL10021 remediation task. | | Remediation task 4 - VUL10017 | This remediation task contains the records that are assigned to Remediation Manager assignment group and with 2 risk rating. * VIT10006 * VIT10009 {#create-remediation-task-examples__ul_w3w_q53_ydc} | | Remediation task 5 - VUL10018 | This remediation task contains the records that are assigned to LDAP Admins assignment group and with 4 risk rating. * VIT10010 {#create-remediation-task-examples__ul_x3w_q53_ydc} | [Table 5. Remediation task created in scenario 4] {#create-remediation-task-examples__table_s3w_q53_ydc} **Related tasks** * [Create a remediation task manually in the Vulnerability Manager Workspace](https://servicenow-prod.fluidtopics.net/vQIqsZlUCVt98~YtZQ_j2g "Starting with v25.0.4 of Vulnerability Response, you can create remediation tasks manually from the host vulnerable items, application vulnerable items, container vulnerable items, and configuration test results lists on the List page of Vulnerability Manager Workspace. You can also create remediation tasks from the drill-down lists that appear when you click on the visualizations on the Home page.") * [Create a remediation task manually in the IT Remediation Workspace](https://servicenow-prod.fluidtopics.net/DpLFz~cCkF31_6M1IdaRag "Starting with v25.0.4 of Vulnerability Response, you can create remediation tasks manually from the Host vulnerable items, Application Vulnerable items, Container vulnerable items, and Configuration test results lists on the List page of IT Remediation Workspace.")