---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Understanding Fix records

# Understanding Fix records {#ariaid-title1}

* Release version: Australia
* 
* Updated July 29, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A Fix record represents a single remediation action that resolves one or more findings.
Understanding its key fields helps you interpret what a fix does and how much risk it
removes.

Each fix that Fix Intelligence for SEM identifies is stored as a record in the Fix
(`sn_vul_fix_intel`) table, and describes a specific remediation action, such
as applying a patch, updating an operating system, or changing a configuration.

## Key fields {#understanding-fix-records__section_key-fields}

Number
:   The auto-generated record number (prefixed `FIX`).

Description
:   The human-readable summary of the fix. This is the display value for the
    record.

Remediation category
:   The type of remediation action, such as Patch Update,
    OS Update, Configuration Change, or
    Uninstall Software.

Finding category
:   The class of findings the fix applies to. In this release, fixes are identified for
    host_vulnerability findings.

Software package and version
:   The affected software and the version the fix targets, when applicable.

Risk score and risk rating
:   The rolled-up risk of the fix. The numeric Risk score is derived
    into a Risk rating from 1 - Critical to
    5 - None. For more information on
    roll-up calculators, see [Vulnerability Response Rollup Calculators](https://servicenow-prod.fluidtopics.net/2ic64f0TluYF727ZR7v38w "After your initial assessment of risk calculators in the Setup Assistant, use the vulnerability rollup calculators to configure how the cumulative risk score is computed for remediation tasks and imported vulnerabilities.").

Findings and assets
:   The rolled-up count of active findings the fix resolves and the count of distinct
    assets those findings affect.

Active
:   Whether the source still reports the fix.

## Related records {#understanding-fix-records__section_related-records}

From a Fix record you can reach the records it connects to:

* Vulnerable items: The individual findings the fix remediates. Open a fix to review the vulnerable items linked to it.
* Remediation task: When a remediation task rule groups findings by fix, the resulting remediation task appears on the fix, so you can act on all of the fix's findings as a single unit of work. The fix is also shown on the Remediation Task record. See [Group findings by fix](https://servicenow-prod.fluidtopics.net/TWcGxOmjtD2Z_xwoW42d8Q "Use a remediation task rule to group the findings that share a fix, so your team can remediate them together as a single unit of work.").
**Related concepts**   

* [Fix links on findings and vulnerabilities](https://servicenow-prod.fluidtopics.net/Sc4al6MwiDLk~BY0qUR2XQ "Fix Intelligence for SEM adds a read-only Fix reference to vulnerable items and vulnerabilities, so you can see which fix resolves a given finding directly from the finding.")  
**Related tasks**   

* [View fixes in USEM Workspace](https://servicenow-prod.fluidtopics.net/zWl0MMQ69UfnDD4z_KblOw "Open the Fix list and form in Unified Security Exposure Management Workspace to review the fixes that Fix Intelligence for SEM has identified, and see the findings and assets each one resolves.")