---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Access controls for a case

# Access controls for a case {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Allow access controls specific to a case.  
{#tisc-access-controls__table_dmf_y3b_j1c__entry__3}

| Role | Access | Description |
|-|-|-|
| sn_sec_tisc.restriction_access_manager | Read access | External Users added here will get access to view the case form but will not be able to edit any field in the case or perform any action. |
| sn_sec_tisc.restriction_access_manager | Privileged access | External Users added here will get access to edit any field in the case form but will not be allowed to run orchestrations. |
| sn_sec_tisc.special_access_read_manager | Read access | External Users added here will get access to view the case form but will not be able to edit any field in the case or perform any action. |
| sn_sec_tisc.special_access_write_manager | Privileged access | External Users added here will get access to edit any field in the case form but will not be allowed to run orchestrations. |
[The following table describes the roles and access controls.]

{#tisc-access-controls__table_dmf_y3b_j1c}