System properties for TISC Reports

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of System Properties for TISC Reports

    This document outlines the system properties related to TISC reports, particularly focusing on configuration options that affect case and intelligence reports. Understanding these properties allows ServiceNow customers to customize report functionalities to meet their needs effectively.

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    Key Features

    • Excluded Context Fields: Controls fields excluded from case reports.
    • UI Message Record: Defines the label for case fields in report menus.
    • Load All Records: Determines if all records are loaded in reports (default is False).
    • Reporting List Records Count: Specifies the number of records to load in the report editor (default is 20).
    • Report Default Style: Manages CSS for report layouts, applicable to both case and intelligence reports.
    • Max List Columns Allowed: Sets the maximum columns in report PDFs (default is 5).
    • Show All Tactics Reporting: Displays all tactics in reports, including those without associated techniques (default is False).
    • Honor Column Selection: Ensures selected columns are respected during report editing (default is True).
    • Defang Record List URLs: Control the defanging of URLs in reports (default is True for case reports and False for intelligence reports).
    • Default Report Email Template: Specifies the email template for sharing reports, replacing the previous property.

    Key Outcomes

    By leveraging these system properties, ServiceNow customers can effectively tailor their TISC report functionalities, ensuring that reports meet specific requirements for data presentation and sharing. This customization leads to enhanced usability and accuracy in reporting, ultimately improving operational efficiency within the organization.

    The following section describes the system properties applicable to TISC reports.

    Property Description Value
    sn_sec_tisc.sn_sec_tisc_case.excluded_ctx_fields Excluded fields of the case in the report/template menu options for substituting a field.
    Note:
    This limitation applies only to Case Reports.
    		 List of all excluded case fields.
    sn_sec_tisc.sn_sec_tisc_case.ctx_menu_field_header This property is used to get the corresponding UI message record for the case fields label in the report/template menu options.
    Note:
    This limitation applies only to Case Reports.
    		 sn_sec_tisc_case_reporting_ctx_menu_field_header
    sn_sec_tisc.sn_sec_tisc_case.load_all_records Determines whether all records are loaded for lists in reports created from a template.
    • True: Loads all records from the list into the report.
    • False: Loads only the number of records specified by the property sn_sec_tisc.sn_sec_tisc_case.reporting_list_records_count.
    Note:
    This limitation applies only to Case Reports.
    		 False
    sn_sec_tisc.sn_sec_tisc_case.reporting_list_records_count Loads specific number of records in the report editor. 20
    sn_sec_tisc.sn_sec_tisc_case.report_default_style_object This property is used to control the CSS for free-form fields, the left panel, and the report lists for Case reports.
    Note:
    This limitation applies only to Case Reports.
    		 (JSON object)
    sn_sec_tisc.sn_sec_tisc_case.max_list_columns_allowed Defines the maximum number of columns that can be rendered when generating lists in case report PDFs. The application then includes the columns sequentially from the beginning of the view up to the specified limit. Any additional columns beyond this limit will be excluded from the rendered output.
    Note:
    This limitation applies only to Case Reports.
    		 5
    sn_sec_tisc.show_all_tactics_reporting If true, shows all tactics (including the tactics which doesn't have any techniques associated to the case) for the MITRE lists rendered in the report.
    Note:
    This limitation applies only to Case Reports.
    		 False
    sn_sec_tisc.sn_sec_tisc_case.honor_report_lists_column_selection Controls whether column selection should be honored when selecting records from lists during the editing of Case Reports.
    Note:
    This limitation applies only to Case Reports.
    		 True
    sn_sec_tisc.sn_sec_tisc_case.defang_record_list_urls Controls whether URLs from lists will be defanged or not.
    Note:
    This limitation applies only to Case Reports.
    		 True
    sn_sec_tisc.intelligence_report.report_default_style_object This property is used to control the CSS for free-form fields, the left panel, and the report lists for intelligence reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 (JSON object)
    sn_sec_tisc.intelligence_report.max_list_columns_allowed Defines the maximum number of columns that can be rendered when generating lists in intelligence report PDFs.

    The application then includes the columns sequentially from the beginning of the view up to the specified limit. Any additional columns beyond this limit will be excluded from the rendered output.

    Note:
    This limitation applies only to Intelligence Reports.
    		 5
    sn_sec_tisc.intelligence_report.honor_report_lists_column_selection Controls whether the column selection should be honored when selecting records from lists during the editing of Intelligence Reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 True
    sn_sec_tisc.intelligence_report.defang_record_list_urls Controls whether URLs from lists will be defanged or not in intelligence reports.
    Note:
    This limitation applies only to Intelligence Reports.
    		 False
    sn_sec_tisc.default_report_email_template Sys ID of the email client template which will be used in share report in TISC workspace.

    This is the email template that will be used while sharing reports (Case/Intelligence) from TISC Workspace.

    Note:
    The system property sn_sec_tisc.reporting.email_template_sn_sec_tisc_case is no longer supported in TISC. It has been renamed to sn_sec_tisc.default_report_email_template, effective with the latest release.
    		 b55e22c54324021060eee0ea78b8f2df