---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Enterprise security case management applications

# Enterprise security case management applications {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enterprise security case management applications include Security Incident Response, a security orchestration and automation response (SOAR) solution that helps you rapidly respond to evolving threats while optimizing and orchestrating enterprise security operations. It eliminates the
errors and friction inherent in manual hand-offs across systems, teams, and responsibilities.

## Get started {#sir-apps-landing-page__section_ls4_krg_l1c}

The following Security Incident Response applications are available with separate subscriptions from the ServiceNow® Store. See [Security Operations and the ServiceNow Store](https://servicenow-prod.fluidtopics.net/jBa~11BcDnkn~s9DxBYDkw "Starting with Madrid, all Security Operations applications and supported integrations are available for download from the ServiceNow Store. This allows you to obtain new and updated features more rapidly. Before you can use any Security Operations applications, you must verify that you have entitlement to them (that is, you have valid licenses to use them), download them from the ServiceNow Store, and activate them.") for more information about how to locate, get entitlement, and download apps onto your instance.

|-|-|-|
| [Security Incident Response Learn about the Security Incident Response application](https://servicenow-prod.fluidtopics.net/30hiWPywiUhVBh06ZQTFDQ "The ServiceNow Security Incident Response application tracks the progress of security incidents from discovery and initial analysis, through containment, eradication, and recovery, and into the final post incident review, knowledge base article creation, and closure.") | [Major Security Incident Management Learn about the Major Security Incident Management application](https://servicenow-prod.fluidtopics.net/8F9bn6Du_7ExfNku3ULWiA "The ServiceNow Major Security Incident Management application tracks the progress of Major Security Incident (MSI) from discovery to analysis, propose, promote, and link security incidents, and closure.") | [Threat Intelligence Learn about the Threat Intelligence application](https://servicenow-prod.fluidtopics.net/RWyj6VlkpG2cfO35N9B9Kg "The ServiceNow Threat Intelligence application enables you to find indicators of compromise (IoC) and enrich security incidents with threat intelligence data.") |
| [Threat Intelligence Security Center Learn about the Threat Intelligence Security Center application](https://servicenow-prod.fluidtopics.net/v_eC3uWaEeyQ8wunrolOMA "The Threat Intelligence Security Center (TISC) platform provides technology solution for aggregation, management and operationalization of threat intelligence.") | [Data Loss Prevention Incident Response Learn about the Data Loss Prevention application](https://servicenow-prod.fluidtopics.net/ZFBvyGYhyy8KpOqY3dQUSg "The Data Loss Prevention Incident Response (DLP IR) application enables you to review and manage the remediation workflow of DLP incidents from multiple sources, such as endpoint, network, email, and cloud.") | [Shared features of Security Incident Response applications Learn about the features that are shared among the Security Incident Response applications](https://servicenow-prod.fluidtopics.net/3bS6dWUIttw~ph9u9VyvCA "Whenever any of the plugins for the main Security Operations applications (Security Incident Response, Vulnerability Response, Threat Intelligence, or Configuration Compliance) are activated, the Security Support Common plugin is activated. This plugin loads various modules that provide functionality that is common across all Security Operations applications.") |
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## Troubleshoot and get help {#sir-apps-landing-page__section_rs4_krg_l1c}

* [Security Operations Resource Library](https://www.servicenow.com/community/secops-articles/security-operations-resource-library/ta-p/3120885)
* [Security Operations community](https://www.servicenow.com/community/secops/ct-p/security-operations)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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