---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# View security incident to customer service case mapping

# View security incident to customer service case mapping {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Security Incident Response ships with a default field mapping that maps a
security incident to a Customer Service case. You can view the security
incident to CS case default map.

## Before you begin

Role required: sn_sec_cmn.read

## Procedure

1. Navigate to AllSecurity OperationsUtilitiesField Mapping.
2. Select Security Incident to CSM Case Field Mapping to view the default map.
3. You can edit the mapping, as needed.
4. When you have completed your changes, select Update.

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