---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Manage tasks in a Major Security Incident

# Manage tasks in a Major Security Incident {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Task tab enables you to track and manage all the tasks associated with a major security incident from the MSIM workspace. You can view the various tasks using the default Visual Task Board (Kanban view) or the List
view.
The sn_msi.workspace_manager can do the following on the Tasks tab:

* Create a task
* Modify tasks
* View and assign tasks to self or others
* Delete tasks
{#tasks-tab__ul_rbp_f3n_21c}  
Note:  
Make sure you have installed the MSIM VTB Task Card: 1.0.1v app separately after installing the MSIM app.  
The Tasks tab displays the details of all the tasks associated with a major security incident. The Task tab supports two views:

* Visual Task Board (Kanban view):

  View and update multiple task records, which appear as cards on the Visual Task Board that can be moved between lanes based on the status of the tasks in the
  major security incident.  
  Figure 1. Visual Task Board (Kanban view)
* List view:

  View and update multiple task records using in the form of lists. Using these list categories and filters, you can quickly find and track the tasks you need to work on in a major
  security incident.
{#tasks-tab__ul_vfl_qhn_21c}  
Figure 2. List view

The labeled activities are summarized and displayed in the Overview section of the major security incident. A trend chart graph is available on the Overview section to view the consolidated task activities state.
* **[Manage tasks using the Visual Task Board](https://servicenow-prod.fluidtopics.net/F5qMV3RRAvmAfMcC1VEorw)**   
  Track and manage all the tasks associated with a major security incident using the Visual Task Board (Kanban view).
* **[Manage tasks using the List view](https://servicenow-prod.fluidtopics.net/oX23i4q92Dml2eubfHbrYw)**   
  Track and manage all the tasks associated with a major security incident using the List view.

**Related concepts**   

* [Propose, promote, and link incident records](https://servicenow-prod.fluidtopics.net/sk9rqHFZOINPE0X~1U5vMg "Propose or promote security incidents as major security incidents when incidents are identified as critical threat to the organization.")
* [View Major Security Incident impact metrics](https://servicenow-prod.fluidtopics.net/3KBNBqRoz_BkHzUxpjZhkg "Provides up-to-date summary reporting of the impact and progress of major security incidents, which is an important aspect of managing a major security incident using the new workspace.")
* [View Major Security Incident trend charts](https://servicenow-prod.fluidtopics.net/i9L9Hku8t6K3KLufujwM_Q "View the major security incident impact progress metrics visualized as bar graphs and charts.")
* [Update Major Security Incident details](https://servicenow-prod.fluidtopics.net/b07ElfZGURoZjC6mrNQUPg "View and update specific details related to the major security incident such as Incident Record Details, Active Team participants, and the corresponding activity log.")
* [Track collaboration activity via MSIM workspace](https://servicenow-prod.fluidtopics.net/oN75Hkl13nFA0yi30ej7pw#collab-tab "Track chat and file activities related to resolving major security incidents through the MSIM Workspace.")  
**Related tasks**   

* [Using MSI List view in the MSIM workspace](https://servicenow-prod.fluidtopics.net/KCnBshkJxFxNQC_44tHI8g "With the list view in the MSIM workspace, you can view proposed, promoted, and rejected major security incidents.")
* [Link additional records to Major Security Incident](https://servicenow-prod.fluidtopics.net/_LFdjo1aOyMiYBIDPKWA7Q "In the workspace, use the linking records functionality to link any related Security Incident records and its child security incidents, Remediation Tasks from Vulnerability Response, and Security Cases from Threat Intelligence to a Major Security Incident (MSI) record.")
* [Unlink records from Major Security Incident](https://servicenow-prod.fluidtopics.net/T0_CeewhEttOZPLLg8B4Ww "Using the Major Security Incident Management workspace, unlink the major security incident records from the Linked Records section.")
* [Create and distribute MSIM Status Reports](https://servicenow-prod.fluidtopics.net/~mxDy9mmDysMOt7PL5mv3A "As a Major Security Incident (MSI) manager, you can create and distribute the different status reports to different stakeholders at various intervals based on the configured report template or a previous status report throughout the course of the major security incident resolution.")