---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Security Incident Management dashboard

# Security Incident Management dashboard {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

With this dashboard, security managers can easily track the volume, performance and
progress of security incidents from initial analysis/detection to containment, eradication, and
recovery.
Figure 1. Overview tab Figure 2. Open security incidents tab Figure 3. New security incident tab Figure 4. Closed security incidents tab Figure 5. Security Incidents Daily tab

The 7d Running and 28d Running tabs follow the
format of the Daily tab.

## End users and roles {#security-incident-mgmt-dashboard__section_pth_zj2_n2b}

{#security-incident-mgmt-dashboard__table_nvn_dk2_n2b__entry__3}

| End user and goal | Required role | Benefits |
|-|-|-|
| Security Response Manager: Needs clear visibility into the overall state and volume of security incidents associated with applications and services. | sn_si.manager | Can review the overall security posture with the ability to adjust the members of assignment groups. |
| Security Response Administrator: Needs to pinpoint areas of concern quickly and have full control over all Security Incident Response data while administering territories and skills, as needed. | sn_si.admin | Can adjust risk calculation parameters to ensure vulnerable items that are most pertinent to the organization are being addressed first. |
| Security Response Analysts: Need to quickly prioritize which vulnerabilities to focus on based upon criticality to the organization. | sn_si.analyst | Tier 1 and 2 security analysts work on security incidents. They can create and update security incidents, requests, and tasks, as well as problems, changes, and outages related to their incidents. |
[ ]

{#security-incident-mgmt-dashboard__table_nvn_dk2_n2b}

## Security Incident Management indicators {#security-incident-mgmt-dashboard__section_tpy_sy2_n2b}

The Security Incident Management dashboard presents the following key performance indicators:

New Security Incidents
:   A chart of the number of new security
    incidents.

Open Security Incidents
:   A chart where you can compare the number of open security incidents, the number of open
    security incidents not updated in the last 30 days, and the number of open security incidents
    not updated in the last 5 days.

Basic Security Indicators
:   The last 6 days of scores of the number of new security incidents, the number of closed
    security incidents, the security incident backlog growth, and Number of open security
    incidents indicators.

New Security Incidents by Priority
:   The number of new security incidents broken down by priority.

## Breakdowns {#security-incident-mgmt-dashboard__section_njs_bnm_n2b}

The following breakdowns apply to the indicators on the dashboard:

* Security Group
* Security Incident Age
* Security Incident Category
* Security Incident Priority
* Security Incident State
{#security-incident-mgmt-dashboard__ul_vyr_2nm_n2b}
**Related concepts**   

* [CISO dashboard](https://servicenow-prod.fluidtopics.net/5JmqvKV92Zspa8aE_6hQug "This dashboard reveals the overall security posture of your organization, including security vulnerability and incidents.")
* [Security Incident Management Premium dashboard](https://servicenow-prod.fluidtopics.net/X9KMBpuZaioLg~UX7grKEw "This dashboard uses advanced Platform Analytics visualizations to aid security managers to track the volume, performance and progress of security incidents from initial analysis/detection to containment, eradication, and recovery. The licensed version of Performance Analytics is therefore required.")
* [Security Incident Explorer dashboard](https://servicenow-prod.fluidtopics.net/wxeQe7okNlX6NLpBsBC6eg "With this dashboard, security managers are able to view security incidents summarized and grouped by category, subcategory, location, priority and business impact. These views let managers quickly gain insight into the frequency in which attacks are occurring and which business services are affected.")
* [Security Operations Efficiency dashboard](https://servicenow-prod.fluidtopics.net/PFzg1byjG2xBY6TH5LSdmQ "Security operations center (SOC) managers can view overall efficiency metrics and measure the individual performance of the SOC team members in the organization.")