---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Personalize a list

# Personalize a list {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Security analysts or managers can personalize the security incidents or response
tasks or phishing emails custom list view based on their individual preferences.

## Before you begin

Role required: sn_si.analyst

## Procedure

1. Navigate to WorkspacesSecurity Incident Response Workspace.
2. Select List View.
3. Select My Lists.
4. Select Add new list, available at the bottom of My Lists view.  
   Security analysts can create either another version of an existing list or an entirely a new customized list.
5. To create from an existing list view:
   1. Select the Start from existing link.
   2. Select the List from the drop-down list.  
      Note:  
      Whatever list you select from the drop-down list, the list name will be the copy of your main List. For example, if you select Assigned to Me within the security incidents section, then the List name will be Assigned to Me Copy of the security incidents section.
   3. Select the columns to be personalized and add filters.  
      Build a filter by adding conditions that contain a field, operator, and value(s).
   4. Select Create.  
      Note:  
      To customize your own list view, you can add custom columns, filters, set conditions, sort by the order as required.
   5. After a personalized list view is created, then select the gear icon and customize the list columns by choosing Edit columns option to edit the columns and put them in order that you prefer.  

      You can also:
      * Rename the personalized list view.
      * Delete the personalized list view.
      * Save the personalized list view as desired using Save as option.
      * Reset width of the list view.

      {#personalize-a-list__ul_ntp_fqr_x5b}  
      Note:  
      You can also directly perform these operations using the other List Actions buttons such as assigning, deleting, exporting the list view which are provided.
   {#personalize-a-list__substeps_bmn_1fr_x5b}
6. To create your own list:
   1. Select the Create your own link.
   2. Provide a List Name.
   3. Select the Source and Columns.
   4. Add filters.  
      Build a filter by adding conditions and provide the order in which the list should be appeared.
   5. Select Create.  
      A new list gets created as defined and customized by you underneath the My Lists section.  
      Note:  
      you can Reorder your personalized view by moving their positions.
**Related tasks**   

* [Apply quick filters on Security Incidents and Response Tasks lists](https://servicenow-prod.fluidtopics.net/35Z73~2baAzbxtNGCt72ew "Apply the predefined quick filters on Security Incidents and Response Tasks lists to get the desired work items.")
* [Assign Security Incidents](https://servicenow-prod.fluidtopics.net/aP2FfEOHr0CacFo6ua40IQ "Assign security incidents.")
* [Close multiple security incidents](https://servicenow-prod.fluidtopics.net/Dvg2PBwYt_q~KLReXA~5sg "Close multiple security incidents at the same time to avoid having to close related incidents individually, such as incidents created with a common root cause or false positive incidents.")
* [Assign Response Tasks](https://servicenow-prod.fluidtopics.net/W_pvOPoYfE6SM60RAY0HNg "Assign Response tasks for a security issue.")
* [Report Phish Email](https://servicenow-prod.fluidtopics.net/Xa19dE_pFpmbf9OFlZFXxg "Report phishing emails from the lists view.")
* [Working with quick filters](https://servicenow-prod.fluidtopics.net/Dm_XloOH7st7z7LSR6BbAA "Quick filters are easily accessible filters that are available on, security incidents and response tasks lists.")
* [Export Security Incidents or Response Tasks](https://servicenow-prod.fluidtopics.net/JHtI68igM~InPCAaJ594~w "Export the security incidents or response tasks from the list view.")
* [Manage Shift Handover records](https://servicenow-prod.fluidtopics.net/cnHScVK7WGH36Kp9gnPgZw "Use the Shift Handover records list view to create, edit, copy, or delete Shift Handover records. Each Shift Handover record is associated with a Shift Handover Report Template.")

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