---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Install and configure Shodan

# Install and configure Shodan {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Before you run the integration on your instance, complete the installation and
configuration steps so the Shodan application properly integrates with ServiceNow AI Platform
Security Operations.

## Before you begin

Complete the following setup checklist prior to installation. These setup tasks are required for a smooth installation and configuration.{#install-and-configure-shodan__table_rv4_tpl_mcb__entry__2}

| Setup tasks | Description |
|-|-|
| Verify that you have assigned the required ServiceNow AI Platform roles for your instance. | The following roles are required for installation, configuration, and verification of expected results: * The System Administrator (admin) installs the app and assigns the Security Incident Administrator (sn_si.admin) role. * The Security Incident Administrator (sn_si.admin) oversees the configuration and verifies the expected results. This role also has access to the Security Operations module. {#install-and-configure-shodan__ul_wnc_15r_tcb} |
| Obtain the Shodan API key. | Create an account and obtain the API key from the Shodan website: [Shodan website](https://developer.shodan.io/api/requirements). |
| Verify that the ServiceNow core applications that are required to support the integration are installed and activated before you install the application for the integration. | For the Madrid release and later family releases, the Security Incident Response Dependency plugin (com.snc.si_dep) is required. This plugin automatically installs all the dependencies that are required to support the Security Incident Response product. Install and activate this plugin before you install and activate the other Security Operations applications required by the integration. Verify that the following Security Operations applications are installed and activated from the ServiceNow Store. If not installed, install and activate one application at a time in the following order to ensure a smooth installation. 1. Security Incident Response 2. Security Integration Framework 3. Security Support Common 4. Security Support Orchestration {#install-and-configure-shodan__ol_qwy_vrt_fhb} For more information on setting up your ServiceNow AI Platform instance for the integration, see [Get entitlement for a Security Operations product or application](https://servicenow-prod.fluidtopics.net/ZZVMDPCDs~BwBGv0OAhjuA "The first step in installing a Security Operations application is to verify that the application or the product and its associated applications have valid ServiceNow entitlements.") and [Activate a ServiceNow Store application](https://servicenow-prod.fluidtopics.net/RFo48XO5_M32aNft7_tP2A "After an application has been given entitlement, you must activate its dependencies plugin and activate the application. This process also applies to applications downloaded to sub-production instances."). |
[ ]

{#install-and-configure-shodan__table_rv4_tpl_mcb}

Role required: admin

## Procedure

1. If you have not installed the application for the integration, see [Install a Security Operations integration](https://servicenow-prod.fluidtopics.net/dIzJWROPdytPu1FmtvPx3w "All ServiceNow integrations are available on the ServiceNow Store. Core applications, such as Security Incident Response, are visible in the ServiceNow Products tab on the store. Integration add-ons are visible in the Certified Apps tab.") and follow the steps to install it.
2. After the installation completes, navigate to IntegrationsIntegrations Configurations and locate the Shodan tile.
3. Select Configure.
4. In the Shodan Configuration dialog box, enter the API key you obtained from the Shodan website and select Submit.  
5. Verify successful configuration.  
   Configuration is successfully completed unless an error message is displayed.

   If an error message is displayed during the configuration, the
   Shodan API key
   may be invalid.
{#install-and-configure-shodan__steps_z5v_pq2_kcb}
**Previous topic:** [Shodan integration](https://servicenow-prod.fluidtopics.net/L6ejLtC24Fc_6EhPQt1pNA "Shodan is a search engine that analyzes service banner information from connected devices all around the globe. Service banners include information about a computer system, such as host name, device type, operating system, geographic location, and connected ISP. When integrated with the ServiceNow AI Platform Security Operations product, this service banner information provides analysts with additional enrichment data and insight for security incidents or investigations.")  
**Next topic:** [Verify expected results for Shodan](https://servicenow-prod.fluidtopics.net/BGAYJ~ikBJ1LFgYNuFqMpg "Observables are generated automatically by a security incident and scanned by the application. Enrichment results are displayed on the Observable Enrichment Results and Network Banners tabs.")

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