---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Establish a connection using certificates

# Establish a connection using certificates {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Establish a connection between newly created Microsoft Teams graph application using
certificates.

## Before you begin

Role required: admin

## Procedure

1. Navigate to Connections \& CredentialsConnections \& Credentials Aliases.
2. Open Microsoft Teams Spoke.
3. Modify the field value Configuration Template: MSIM Microsoft Teams ConnectorAuthorization Code Template and save the form.  
   Note:  
   This template contains the delegated API permission required for the MSTeams integration.
4. From the Related Links section, select Create New Connection \& Credential.

   |   |   |
   | Name | Any unique Name. |
   | Connection URL | Connection URL. For example, https://graph.microsoft.com |
   | API Version | Version of the API. For example, v1.0 |
   | Authorization URL | https://login.microsoftonline.com/\<\<tenant ID\>/oauth2/v2.0/authorize |
   | Token URL | https://login.microsoftonline.com/\<\<tenant ID\>/oauth2/v2.0/token |
   | Token Revocation URL | https://login.microsoftonline.com/\<\<tenant ID\>/oauth2/v2.0/revoke |
   | OAuth Client ID | Client ID. |
   | OAuth Client Secret | You can enter any value. Note: This is not important as you will be using the certificate-based authentication. |
   |-|-|

   {#establish-a-connection-using-certificates__choicetable_pnx_jpr_gwb}
5. Select Create and Get Oauth Token.  
   An error message is displayed prompting 401- unauthorised.
6. Reload the form and open the record in the Connections related list.
7. Enter the Base64 encoded Thumbprint value in the Encoded Certificate Thumbprint attribute in the Attributes section.  
   Note:  
   The Thumbprint value is a hexadecimal value. You can use a Hexadecimal toBase64 (Hex to Base64) converter tool to encode the Thumbprint value to a Base64 value.
8. Navigate to System OAuthApplication Registry
9. Open MSIM Microsoft Teams Connector Authorization Code record.
10. Modify the OAuth API Script: OAuthUtilJWTMSTeamsConnector.
11. Navigate to Connections \& CredentialsCredentials.
12. Open the record MSIM Microsoft Teams Connector Credential.
13. From Related Links, select Get OAuth Token.  
    On success, the following API permissions are added to the Azure application.

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