---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Create an approval group

# Create an approval group {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an approval group for the CrowdStrike Falcon Insight for Security Operations integration that can approve requests for isolating host machines, restoring them to the network, and initiating sightings searches.

## Before you begin

You can't reassign the approval authority to a group, unless an approval group is available in your instance.  
Note:  
The approvals option in the [profile configuration](https://servicenow-prod.fluidtopics.net/_7XB1AtEPHUnpABhBt_TtA "Configure your profile settings so that the profile triggers only under the conditions that you set.") appears only for Isolate Host and Remove Host Isolation capabilities.

Role required: admin

## Procedure

1. Navigate to AllUser AdministrationGroups.
2. In the groups list, click New.
3. On the form, fill in the fields.  
   {#create-approval-group__table_jpt_f4f_p4b__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the group that you see when you submit an approval request. |
   | Group email | Group email distribution list or the email address of the point of contact, such as the group manager. |
   | Manager | Name of the group manager. Click the search icon to view the list. |
   | Parent | Name of the parent group, if associated with a parent. |
   | Type | Categories of groups. |
   | Vendors | vendor_manager role that you assign to users in your organization's vendor management process. |
   | Description | Additional information about the group. |
   [Table 1. Approval group form]

   {#create-approval-group__table_jpt_f4f_p4b}
4. Click Submit.  
   The new group is displayed in the Groups list.

   This group is available to process requests when you enable the Require approval option during the configuration of this profile.

   To monitor and process requests submitted by users with the sn_si.analyst role, each member of the approval group navigates to My Approvals tab in the ServiceNow AI Platform.

## What to do next

The next step is to [install and configure](https://servicenow-prod.fluidtopics.net/fNcQz6Ymtsib6osi2_W_IA "Install and configure the CrowdStrike Falcon Insight for Security Operations application from the ServiceNow Store on your ServiceNow AI Platform instance.") the CrowdStrike Falcon Insight application from the ServiceNow Store.

*[\>]: and then


