---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/security-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Add problems, changes, and incidents

# Add related problems, changes, and incidents to a security incident {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can add related records, such as problems, changes, and incidents to existing
security incidents.

## Before you begin

Role required: sn_si.basic

## Procedure

1. If it is not already open, open the security incident you want to update.
2. Click the Related Records tab.
3. Fill in the fields, as needed.  
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   | Field | Description |
   |-|-|
   | Problem | Select a Problem (PRB) record that resolves the underlying issue that caused this security incident to be created. The PRBs for this incident are typically created by right-clicking in the security incident form header and selecting Create Problem. |
   | Parent | Select a task record related to the underlying issue that caused this security incident to be created. |
   | Parent security incident | Select a security incident record related to the underlying issue that caused this security incident to be created. See [Parent and child security incident relationships](https://servicenow-prod.fluidtopics.net/1Rz7tOgW3AynkDsBGUTWLg "You can associate and track the impact of any given issue using parent and child security incident relationships in Security Incident Response."). |
   | Incident | Select an Incident (INC) record that resolves the underlying issue that caused this security incident to be created. The incident is typically created by right-clicking in the security incident form header and selecting Create Incident. |
   | Change request | Select a Change Request (CHG) record that resolves the underlying issue that caused this security incident to be created. The change request is typically created by right-clicking in the security incident form header and selecting Create Change. |
   [ ]

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4. Click any of the following tabs to further update the security incident:  
   * [Incident Details](https://servicenow-prod.fluidtopics.net/1ruNBlbRJ~qCshm8kaDbhA "After a security incident is created, you can add more details to aid in analysis, such as access roles and different kinds of notes.")
   * [Post Incident Review](https://servicenow-prod.fluidtopics.net/TPH1MQIwd1a_MXVvpiIOdA "Based on the requirements of your business, a review of the origins and handling of security incidents is often needed.")
   * [Closure Information](https://servicenow-prod.fluidtopics.net/S66QVYgBk0mPBz2mFbu5Yw "When a security incident is in the Review or Closed state, you can enter closure information.")
   {#add-rel-recs-to-si__ul_rxz_h1q_vz}
5. When you have completed your entries, click Submit.
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